Overview
Create content supporting ArcGIS imagery software products by making useful and relevant resources which communicate and educate ArcGIS users. In this role, you will work with development and product engineer leads in designing, creating, and publishing content such as documentation, recommended workflows, videos, blogs, use case studies, and other media.
Responsibilities
- Design, author, and publish imagery related content which helps our imagery users be more successful with ArcGIS
- Contribute as a software documentation author
- Write and edit ArcGIS documentation that is clear and easy for users to understand
- Contribute as an author to multiple ArcGIS software products including ArcGIS Pro, ArcGIS Image Analyst, ArcGIS Reality, ArcGIS Image Server, and ArcGIS Image for ArcGIS Online
- Review and edit imagery workflows and solutions documentation and whitepapers
- Write and publish articles on the ArcGIS blog focusing on imagery and remote sensing
- Design, author, and publish tutorials, “How To”, “Shorts”, and workflow videos for platforms such as YouTube
- Review and respond to imagery and remote sensing questions on the ArcGIS forums and at conferences
- Work with the Esri Story Map Team to define topics for imagery related story maps
- Work with the Esri Mapping Center Team to define imagery related cartographic web maps
- Work with the Esri Learn Team to help design new imagery related learn series and tutorials
- Work with the Esri Academy Team to write and develop Learn Lab and courses
- Visit successful user sites and write use case studies and success stories
Requirements
- 2+ years of GIS and/or remote sensing/image processing and/or photogrammetry/image analysis experience
- 1+ year of experience with ArcGIS products
- Excellent written and verbal communication skills
- Adept at distilling complex topics into understandable software documentation
- Proficiency in conveying complex technical information clearly and concisely
- Ability to create useful content which helps others be successful with ArcGIS
- Ability to create tests to verify discrete functionality, and specific workflow capabilities
- Ability to manage detailed information and multi-task
- Bachelor’s in computer science, geography, remote sensing, or related field
Recommended Qualifications
- Experience writing technical user documentation or technical developer documentation
- Experience designing modern web sites and/or pages
- Experience creating multimedia content such as videos and podcasts
- Experience in graphic designing figures for educational content
- Master’s in computer science, geography, remote sensing, or related field
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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