Overview
Our customers use our cutting-edge software products to understand and solve some of the world’s most complex problems. They rely on authoritative, up-to-date, high-quality documentation to drive their use of GIS. Our mission is to ensure that ArcGIS users get the information they need, when it is needed. If you’re passionate about making a difference, join our fast-paced team as we envision and build a modern system for authoring, publishing, and deploying documentation to websites and other online and offline channels.
Responsibilities
- Plan, design, test, release, and support various aspects of the nascent ArcGIS documentation management system
- In conjunction with SMEs, turn ideas for new or enhanced capabilities or workflows into actionable requirements, design specs, and deliverables
- Formulate acceptance criteria for incoming work and validate that the criteria has been met when work is completed
- Collaborate with the team to create DevOps-style tools and processes that promote efficient authoring, publishing, deployment, and validation of doc content and experiences
- Write and set up automated tests that can be leveraged within a continuous integration framework
- Perform functional and workflow driven testing (manual and automated) to assess deliverable quality and release readiness
- Use tools to monitor and maintain expected website performance and quality
- Be an advocate for the user and represent the user in product design and delivery
Requirements
- 2+ years of experience in a related field
- Demonstrated experience with testing of software, requirements gathering, and documenting processes
- Strong problem-solving and analytical skills
- Effective organizational, teamwork, and interpersonal skills
- Excellent written and verbal communication skills
- Proven ability to deliver work within time constraints, in teams and individually
- Ability to understand new technology concepts quickly and apply them accurately through an evolving, dynamic environment
- Bachelor's in computer science, GIS or a relevant technology field
Recommended Qualifications
- Prior experience with website development and release workflows
- Demonstrable familiarity with Python or JavaScript for troubleshooting and testing
- Familiarity with HTML, JavaScript, CSS, and Typescript
- Experience with QA technologies such as Selenium, Cucumber, etc.
- Familiarity with Git, GitHub, GitLab or similar source management tools
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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