Network & Infrastructure Intern

Team: Development

Location: New York, New York, United States

Commitment: Intern

Workplace Type: onsite

Salary:

RESPONSIBILITIES

• Work with our Network Team to understand network design and layout
• Explore new technology solutions to address a specific real world technology challenge
• Leverage AI to automate processes or data review and analysis
• Develop Project Management knowledge and best practices using Monday.com
• Collaborate with senior network engineers to ensure all relevant equipment data is collected
• Exposure to our Managed Service Provider (MSP) and Managed Security Service Provider (MSSP)
• Exposure to Salesforce as our service desk ticket system
• Document network diagrams, system configurations, standard operating procedures, and troubleshooting guides
• Place all gathered data into Visio diagrams, as well as supporting Word, Excel, and Scribe documents
• Provide weekly status reports to senior IT Management

REQUIRED SKILLS

• Proficiency in Microsoft Word, Excel, and Visio
• Team player with demonstrated leadership skills
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs)
• Ability to document technical information clearly
• Self-motivated, driven, organized, and hard-working
• Hands-on experience in an enterprise IT environment

EDUCATION & EXPERIENCE

• A Junior enrolled in a four-year or five-year undergraduate program in the class of 2027 is preferred
• A strong interest in Network Administration and/or Network Design as a career is preferred
• B.A. program or related field
• Strong interest in technology
• Interest in PropTech, Internet of Things, and Real Estate a plus

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

WHAT YOU CAN EXPECT

• At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
• Positive – you possess a service-oriented attitude with excellent follow through

WELL-BEING

• 40-hour work week, paid at a rate of $22.50 p/h 
• A challenging, exciting, and meaningful 10-week experience 
• Networking opportunities to get to know fellow interns and key leaders throughout ESRT 
• An individual project to be presented to executive leadership 
• Company sponsored lunches with leadership and outings 
• Tour of the Empire State Building Observatory 
• Summer Friday Early Release