Join our Team
About The Opportunity
We are looking for a Transmission Engineer that will provide technical service and support to our customers. In this role, you will fix and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to seek big responsibility, and it is important that you can work independently.
What you will do
• Identification of point of failure/ Work around implementation
• Technical Governance handling
• RCA and work around implementation
• Emergency/Adhoc support to team
• Inter domain support and end to end driving of new improvement ideas.
• 24/7 technical support to team.
• Performs trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes.
You will bring
• Min. Graduate Degree in Engineering/ Computer science or Equivalent
• 4 to 8 years of experience in supporting on customer Queries, support or solution in a telecom environment.
• Domain-experience: Transmission Network with required and validated experience in Microwave, Fiber and IP
• Good knowledge of Router, Microwave and DWDM
• Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing.
• Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP.
• Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces).
• Product/Vendor knowledge on Ericsson/ Cisco / Huawei/Nokia/Juniper.
• Good Communication & trouble-shooting skills.
• 4-10 years of relevant in IP Domain
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || [[location_obj]]
Job details: Technical Authority Expert
Job Stage: Job Stage 6
Primary Recruiter: Ayushi Mittal
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