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About this opportunity
The Network Program Director (NPD) is responsible for the Network contract fulfilment and profitability, ensuring that all products and/or services are delivered according to contractual obligations and requirements for the customer. The NPD acts as Ericsson’s counterpart of the Customer’s C-level to ensure customer happiness and serve as the partner concern point for all service delivery activities towards the customer (internally and externally). The NPD is prime responsible for scope management including but not limited to; planning, delivery and customer acceptance, as well as identifying and driving business lead generation opportunities through add on sales.
You will bring
- 15 + years of experience, from within the Telcom industry on driving projects/Programs of high complexity
- Must have proven track record in leading Telco of Deployment, Implementation & Integration along with Proof of Concepts, Network Planning & Design, Network Tuning & Optimization, RAN Product Integration & SW Network Wide Upgrades working on the latest technology telecommunications have to offer
- Demonstrable ability to transform customer requirements and expectations at a high level into a solution that Ericsson can realize as a customer engagement.
- Building a Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.)
- Excellent financial experience and knowledge.
- Highly developed solid grasp of business process, including tender and sales
- Excellent Consulting skills with a consistent record as a focused Senior Consultant to the customer.
- In depth knowledge of the telecom industry, including a detailed understanding of economic/ commercial/political issues affecting the industry.
- Excellent Leadership abilities proven through line manager or other comparable positions.
- Ability to drive team engagements in a tough and time critical environment.
- Results oriented. Able to work independently and take a logical and orderly approach to analyzing problems, coordinating work and planning actions.
- Ability to communicate effectively at the senior level; must have outstanding communication skills to influence others and meet timelines while building positive relationships both internally and externally.
- Seek and lead up-sales opportunities
- Mentoring the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
- Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Thailand (TH) || [[location_obj]]
Job details: Network Program Director
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