Join our Team

About this Opportunity

The role ensures stability, performance, and continuous improvement across complex, multi-vendor security environments, acting as a key reference point for engineers, stakeholders, and vendors.

What You Will Do

• Own the end-to-end technical operation of the customer's IP backbone security domain, ensuring high availability, resilience, and optimal performance.
• Provide expert-level operational support for maintenance activities, software and hardware upgrades, and operational changes.
• Act as the primary technical escalation point for complex and major IP Security incidents, leading deep root cause analysis and driving sustainable corrective actions.
• Support and mentor engineers by providing advanced troubleshooting guidance across multi-vendor security solutions (firewalls, IPS, authentication servers, load balancers, and DDoS protection solutions).
• Analyze and monitor traffic behavior through firewalls, define performance baselines, and lead investigations into anomalies or service degradations.
• Identify security threats, perform risk assessments, and develop mitigation strategies aligned with customer, MS, and industry security standards.
• Review, validate, and technically drive IP backbone security expansions, replacements, solution designs, and optimization activities.
• Coordinate and provide technical governance for high-urgency cases and on-call escalations, ensuring fast, accurate decision-making and minimal service impact.
• Interface with third-party vendors (3PPs) for escalations, defect resolution, and solution optimization.
• Contribute to operational maturity by defining best practices, technical guidelines, and knowledge-sharing materials.
• Produce clear technical documentation, reports, and stakeholder communications to support transparency and informed decision-making.

What You Will Bring

• Bachelor's degree in Telecommunications, IT Engineering, or a related field.
• 2-3 years of relevant experience in Network/IP Security Operations, with a strong focus on complex environments and advanced troubleshooting.
• Strong hands-on expertise in IP Security technologies and network security architectures.
• Proven experience with multi-vendor firewall and security platforms (e.g., Juniper SRX, F5, Fortinet, and Palo Alto).
• Solid understanding of telecom-grade networks and service provider security challenges.
• Excellent analytical and problem-solving skills, with the ability to operate effectively under pressure.
• Strong communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Very good command of the English language.
• Demonstrated ability to drive technical decisions, influence outcomes, and ensure alignment across operational, engineering, and vendor teams.