Observability Engineer Lead

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Key Accountabilities

• Maintain a backlog and and prioritise tasks related to Observability 

• Develop and implement the organization's observability strategy

• Lead and manage a team of observability engineers

• Focus on the availability, reliability, and performance of systems in production

• Manage all SDLC environments for the tribe, including cloud platform, shared assets and tools.

• Manage software deployments and releases for the tribe, with a view to drive down the number of failed changes and warranty issues.

• Responsible for monitoring, scale, performance and cost optimisation

• Stewardship and tracking of system SLI, SLO and SLA

• Solve problems and triage complex distributed architecture service maps. On call for high severity application incidents and improving run books to improve MTTR

• Lead availability blameless postmortem and own the call to action to remediate recurrences.

What experience you need

• Tertiary education in Technology or Business or equivalent job experience required

• 5+ years experience with monitoring tools Google/AWS Cloud Monitoring, Appdynamics, DataDog, Splunk , Elastic Search or similar

• 5+ years’ experience in system support, coding or operations.

• Hands-on experience with Windows/Linux environments 

• Excellent problem-solving and communication skills 

• Provide step-by-step technical help, both written and verbal

• Familiar with SAFe framework

What could set you apart

• You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

• Experience managing Infrastructure as code via tools such as Terraform or CloudFormation

• Passion for automation with a desire to eliminate toil whenever possible

• You’ve built software or maintained systems in a highly secure, regulated or compliant industry

• Experience and passion for working within a DevOps culture and as part of a team

• Proficiency with continuous integration and continuous delivery tooling and practices

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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