Observability Engineer Lead

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Key Accountabilities

• Develop and maintain observability using AWS/GCP tools and Datadog.
• Keep monitoring tool software currency up to date across Cloud/Legacy landscape
• Keep Engineering updated with logging/tracing standards
• Good knowledge of Splunk or other logging tools like ELK stack
• Have good understanding of Application Performance Management
• Implement best practices for observability, including metrics, logging, and tracing.
• Collaborate with engineering and operations teams to troubleshoot and resolve performance issues.
• Automate observability processes and integrate them into CI/CD pipelines.
• Analyze and interpret monitoring data to provide actionable insights and recommendations.
• Stay updated with the latest advancements in GCP and Datadog to continuously improve our observability capabilities
• Good knowledge of linux/windows environment
• Work in Scaled Agile Framework

• Solve problems and triage complex distributed architecture service maps. On call for high severity application incidents and improving run books to improve MTTR

• Lead availability blameless postmortem and own the call to action to remediate recurrences

What experience you need

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job
• experience required
• 5+ years experience with monitoring tools Google/AWS Cloud Monitoring, Appdynamics, DataDog, Splunk , Elastic Search or similar
• 5+ years’ experience in system support, coding or operations.
• Hands-on experience with Windows/Linux environments
• Excellent problem-solving and communication skills
• Provide step-by-step technical help, both written and verbal
• Experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js
• Demonstrable cross-functional knowledge with systems, storage, networking, security and databases

• System administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansibleand/or containers (Docker, Kubernetes, etc.)

• Proficiency with continuous integration and continuous delivery tooling and practices

• Cloud Certification Strongly Preferred

What could set you apart

• You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

• Experience managing Infrastructure as code via tools such as Terraform or CloudFormation

• Passion for automation with a desire to eliminate toil whenever possible

• You’ve built software or maintained systems in a highly secure, regulated or compliant industry

• Experience and passion for working within a DevOps culture and as part of a team

• Proficiency with continuous integration and continuous delivery tooling and practices

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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