Network Engineering Manager

Location: AUS-Sydney-Blue-Street, AUS - Melbourne

Time Type: Full time

Job Description

Are you an experienced network leader ready to shape enterprise-level infrastructure? Do you have experience with and can talk-the-talk of other aspects of infrastructure (such as Active Directory, Windows/Linux servers, public cloud, IAM, or others)? Do you have a strong security mindset? As our Network Engineering Manager, you will lead the end-to-end operation, security, and strategy of our voice and data communications networks. Join Equifax ANZ to ensure operational excellence, manage strategic vendor partnerships, and drive cutting-edge infrastructure and AI initiatives that power our business forward. 

What you'll do 

• Lead a voice and data network team, with responsibilities over network provisioning, compliance, vulnerability remediation, operational optimization, availability, capacity planning, and performance testing.

• Undertake long-term policy and strategy planning on standards and service levels for communications networks.

• Championing a regional network budget.

• Liaise between the local business leadership, local network team, global network teams, Security teams, and more to ensure organisational expectations are met.

• Oversee the maintenance, administration, and troubleshooting of networking infrastructure.

• Plan, schedule, and implement hardware and software upgrades to agreed standards and within deadlines.

• Ensure all areas of responsibility comply with security protocols and other company policies.

• Maintain communications infrastructure availability in accordance with service level agreements (SLAs).

• Handle day-to-day operational support and incident management of customer problems and requests.

• Communicate all system issues effectively to the IT Infrastructure Manager.

• Participate in an agreed after-hours support capability to facilitate the delivery of 24/7 production services.

• Drive operational excellence and optimization through automation, AI, and standardization.

What experience you need 

• 4+ years of proven experience managing a highly productive network or infrastructure team. 

• 10+ years of proven experience in the management of voice and data networks, including provisioning and capacity planning.

• Demonstrated experience in planning, scheduling, and implementing network hardware and software upgrades.

• Proven track record in managing relationships with external suppliers and internal stakeholders.

• Hands-on background in incident management and troubleshooting complex network and other infrastructure issues.

• Direct experience ensuring network compliance with strict security policies and service level agreements (SLAs).

• Experience developing long-term policies and strategies for enterprise network standards.

• Ability to participate in an agreed after-hours support roster for 24/7 production services.

What could set you apart 

• Cloud Certification (e.g., AWS, Azure, GCP).

• Demonstrated practical skills in Change Management and Process Improvement.

• Proven negotiation and influence skills regarding vendor and supplier management.

• A willingness to drive AI usage to transform operational processes and team productivity.

• Operational experience in tangential parts of infrastructure (servers, Active Directory, public cloud, virtualization technologies, etc).

• Experience managing both local (in-country) and remote employees in a different country.

Primary Location:

AUS-Sydney-Blue-Street

AUS-Melbourne

Function:

Function - Tech Engineering and Service Ops

Schedule:

Full time