Cloud Ops Engineer

Pune, India Remote Hybrid
Kubernetes Python C++ Yarn Terraform PHP Bash AWS Ansible
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Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.

As a CloudOps Engineer, you will work in an Agile, collaborative environment to deploy, configure, and maintain systems, ensuring the reliability, stability, and efficiency of the platform.  While you may not be directly involved in incident management, you'll play a crucial role in incident response, contributing to the overall reliability of our systems. Automation and optimization of processes using tools like Terraform, Kubernetes, and GitHub will be key aspects of your responsibilities. As a CloudOps Engineer, you will be involved in automating and optimizing processes using tools like Terraform, Kubernetes, and Rundeck.

Responsibilities will include

  • Deploy, configure, and maintain systems, including software installations, updates, and core services.
  • Contribute to the maintenance of the reliability, stability, and efficiency of the platform, participating in incident response as needed.
  • Comprehending procedures and actively participating in their automation and optimization.
  • Work independently on most tasks with some guidance, exercising judgment within defined procedures.
  • Ability to act as a mentor Occasionally. Provide guidance and support to less experienced team members.
  • Contribute to managing and documenting standards, policies, and processes for CloudOps.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Balance feature development speed and reliability with well-defined service-level objectives
  • Understand and follow document Standards, Policies, and Processes for the CloudOps.
  • Normal operating hours with some weekend “available” work (no graves, swing shifts).

Minimum Qualifications

  • Any beginner-level cloud or DevOps tools certification.
  • Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree with a minimum of 1 year of relevant experience.   
  • Ability to program (structured and OOP) using one or more high-level languages, such as Python / C / C++ / PHP / Bash scripting.
  • Intermediate Knowledge of Linux (Ubuntu) and Networking
  • Must hold experience with managing few of AWS Services (EC2, ECS, S3, VPC, ELB, ASG, NFS)
  • Must be knowledgeable on SCM tools like GitHub, BitBucket, SVN.
  • Has a keen ability to diagnose and troubleshoot technical issues.
  • Must be aware of a few IaC (Terraform/ CloudFormation/Ansible )
  • Strong communication skills, both written and verbal.

Preferred Qualifications

  • Holds Terraform Certification
  • Basic understanding of Runbooks, Rundeck
  • Good to have hands-on knowledge of monitoring tools like Zabbix, New Relic, and Grafana.
  • Good to know about ITIL Process, CAB
  • Good to have the hands-on Project Control tool Jira
  • Good to know Microservice architecture, web services 
  • Good to have experience implementing and maintaining monitoring policies and best practices.
  • Good to know Dynamic resource management frameworks (Kubernetes /Apache Mesos/ Yarn)

Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

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