Forward Deployed Engineer

Department: Customer Success and Deployment

Location: New York City, Singapore, Los Angeles, Denver, London, Austin, San Francisco, Chicago

Employment Type: FullTime

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for an engineer who wants to work close to customers and build the software that makes a deployment succeed.

As a Forward Deployed Engineer at Endex, you'll develop integrations and customer-specific capabilities where production engineering is required. You'll work with deployment teams and core engineering to turn useful field solutions into reusable product patterns.

Your Key Responsibilities

• Ship Customer Integrations: Build production code that connects Endex to customer systems and executes a real workflow end to end.

• Work Within Enterprise Constraints: Design for authentication, permissions, data boundaries and the customer's operating environment.

• Own the Production Outcome: Test integrations, add observability and recovery behavior, and support what you deploy through launch.

• Coordinate Product Boundaries: Agree what belongs in a customer solution and what should enter the core product.

• Make Work Reusable: Bring proven integration patterns and field learning back to engineering.

What We're Looking For

• Software Engineering Foundation: You've shipped and maintained production software.

• Integration Fluency: You can work with APIs, authentication and enterprise systems.

• Customer Judgment: You ask good questions and explain technical trade-offs clearly.

• Practical Builder: You choose a solution that works within real constraints.

• Customer-Facing Engineering: You can investigate requirements with users, make sound implementation trade-offs and maintain the code after it ships.

Nice to Have

• Python or TypeScript experience

• Experience with AI applications or agent workflows

• Experience with Python or Node.js, HTTP APIs and enterprise identity or Office integrations

Full-Time Benefits

• Health & Dental Insurance

• Monthly Wellness Stipend

• 401K Matching