• Position: Applications Analyst II - Radiant
• Location: Arlington Heights, IL
• Full Time
• Hours: Monday-Friday, 8am - 4:30pm
• Hybrid Role: onsite initially then flexible WFH
• Travel Expectations: local travel for meetings roughly once per month (corporate locations of Skokie, Arlington Heights, Warrenville)

Job Summary:

As an Application Analyst II at Endeavor Health, you will be responsible for assisting in specific areas of IT including full life cycle management, from analysis and design to deployment and maintenance of technology solutions and platforms. In addition, you will contribute toward identifying opportunities with the goal of reducing manual efforts, supporting the growth of the organization, promoting patient and user experience, and helping create innovative solutions with operations. You will help foster strong working relationships with key stakeholders, promote the consistent use of available tools, techniques, workflows, and platforms, and perform administrative tasks as assigned.

Responsibilities will include app building, testing, and support, as well as collaboration with vendors and operations teams. Analyst will partake in meetings and projects, prepare and present reports, translate business requirements into build specifications, drive process improvements, and handle all other assigned tasks and duties. Proficiency in supporting Epic Radiant, Cadence, Order with a focus on Radiology, Cardiology, Vascular, IR, etc. workflows will be crucial to success in the role.

What you will do:

• Design, document, implement and test software/application solutions.
• Monitor and manage the timely resolution/closure of assigned tickets.
• Collaborates with vendors on issues/upgrades for assigned portfolio.
• Lead small to medium sized projects following PMO defined processes.
• Prepare reports and presentations on project/team activities and results as requested.
• Collaborate with stakeholders to understand business requirements/priorities and translate/document them into build specifications.
• Recommend, contribute and lead process improvement efforts.
• Serve as a resource for other team members including mentoring junior team members.
• Stay up to date with the latest trends and innovations in relevant technologies.

What you will need:

• Education: High School Diploma (Bachelor preferred).
• Certification: Epic certification is required.
• Epic Expertise: Proficiency in supporting the Epic Radiant, Cadence, Order with a focus on Radiology, Cardiology, Vascular, IR, etc. workflows. Familiar with Epic Orion workflows ideal. 
• Experience: Five (5) or more years of experience relevant to assigned portfolio in a healthcare setting or related industries.
• Unique or Preferred Skills: 
• Able to communicate and translate complex technical terms into understandable simple terms for all customer groups.
• Must be able to work independently and in a team setting, possess excellent verbal, written, customer service and project management skills.
• Serves as key point person for technical and operation leadership for problem resolution and project management.
• Able to mentor and educate junior team members.
• Utilizes effective analytical and troubleshooting skills with minimum assistance.
• Continually seeks to utilized technology to improve workflows/systems and procedures/procedures.
• Ability to resolve complex problems where precedent may not exist.
• Embraces a culture of continuous improvement.
• Excellent Microsoft Office skills.

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.