Key Responsibilities

• Lead large-scale programs across Cloud, Infrastructure, DevOps, and SRE ensuring alignment with enterprise objectives.
• Execute wave-based planning and tracking to drive structured and predictable delivery.
• Manage dependencies and risks, including infrastructure, access, and approval-related challenges.
• Coordinate effectively across onshore and offshore teams to ensure seamless execution.
• Provide execution-focused reporting, tracking progress, and ensuring timely follow-ups.
• Drive program governance across scope, milestones, risks, dependencies, financials, KPIs, and executive reporting.
• Partner with engineering, operations, architecture, security, and business teams to align delivery with enterprise priorities.
• Improve service reliability through automation, observability, incident reduction, and continuous improvement initiatives.
• Lead distributed teams and communicate clearly with stakeholders regarding progress, risks, decisions, and business impact.
• Collaborate in Spanish-speaking environments while maintaining effective communication in English.

Required Skills & Qualifications

• 10–15+ years of experience in IT services, infrastructure, cloud operations, or enterprise technology delivery.
• Minimum of 5+ years in Technical Program Management roles.
• Proven experience leading enterprise programs in cloud transformation, infrastructure modernization, DevOps, or SRE.
• Strong background managing cross-functional teams, executive stakeholders, and high-visibility initiatives.
• Experience handling complex dependencies, risk mitigation, and program governance at scale.

Leadership Competencies

• Stakeholder management
• Program governance and delivery oversight
• Execution rigor and results-driven mindset
• Problem-solving and decision-making
• Strong communication skills
• Customer-centric leadership approach

Preferred Skills

• Experience working in distributed global teams.
• Familiarity with large-scale enterprise transformation programs.