Engineer Software

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

Job description - You are someone who can work with both who are technical and those with limited understanding of technical concepts. You have a sense of accountability, and are results-oriented, provide follow-through, and meet objectives. You work well within a team and individually while acting as a technical resource for others and following technology practices and standards. You have strong analytic and problem-solving skills enabling you to resolve issues quickly and make decisions that meet customer objectives. As the Support & Release Engineer, you will be responsible for analyzing user and technical problems across a wide range of both internal and external facing applications. You will also execute regular deployments for the some suite of applications. This role requires good self-learning skills and adaptability to new situations.

Essential Functions -

2+ years’ experience supporting day-to-day platforms and products.

Appropriate knowledge and appreciation of the IT infrastructure (hardware, databases, operating systems, local area networks, etc.)

Experience in supporting applications and products built in Java.

Experience and working knowledge of databases and sql.

Provide support and incident resolution to the Business

Deliver service and resolve incident and requests within SLA or agreed timescales

Work closely with Infrastructure, Network and delivery teams to provide stable, highly efficient virtual and cloud platforms.

Participate in on call rotation along with weekend events (such as Disaster Recovery tests and Production Event Weekends).

New Environment Builds, CI/ CD Deployment, Monitoring, jenkins etc.

Deploying and Maintaining Application Software (built on the Java and AWS cloud native technologies).

Liaising with DevOps and Development Teams to ensure consistent delivery of software services

Automation and Process Improvement.

Qualifications -

Degree in Computer Science or Information Systems, or equivalent applicable work experience

Two to three years of years of experience in a Production support, in Java based applications.

A minimum of 2 years experience on Java development or maintenance.

Experience with AWS Cloud Computing infrastructure.

Experience with NewSql and NoSql technologies is a plus.

Experience with triaging and debugging issues with limited information.

Experience with Observability tools like AppDynamics, datadog, splunk, Kibana in a plus.

Experience with supporting AWS hosted Applications, CI/CD, jenkins, writing and maintaining pipelines.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.