Solution Design & Development

• Design, develop, and implement robust, scalable, and maintainable solutions leveraging advanced expertise in SharePoint Online and Microsoft Power Platform, including Power Apps, Power Automate, and related technologies.

• Extend SharePoint capabilities through integrations, custom forms, workflows, web parts, and custom application technologies to continually improve customer productivity

• Create and maintain technical architecture aligned with organizational standards, security requirements, and industry best practices. 

• Utilize Azure services, including Logic Apps, Azure Functions to enhance and extend business solutions. 

Project Delivery

• Contribute to the full software development lifecycle, including: 

  • Requirements refinement in close collaboration with the Product Owner (PO)

  • Analysis, design, development, testing, documentation, and deployment

• Work closely with the team of developers to troubleshoot complex issues, optimize performance, and enhance application functionality.

• Provide guidance and support for resolving complex technical problems and adapting quickly to new technologies.

• Analyze and mitigate issues identified during User Acceptance Testing (UAT) and Go-Live phases.

• Review objectives against actual outcomes and implement necessary fixes or enhancements based on UAT results.

• Develop and seek approval for UAT plans (including data backup/migration, communication, and cut-offs) in close collaboration with the PO.

Agile Delivery & Team Collaboration

• Actively participate in SAFe Agile ceremonies, such as but not limited to: PI Planning, Daily Stand-Ups, Retrospectives, System Demos. 

• Estimate work effort and complexity accurately

• Collaborate with the PO to create and refine user stories and acceptance criteria.

• Contribute and commit to Team PI Objectives and Iteration Goals while delivering measurable business value.

• Perform peer-to-peer testing to ensure high-quality deliverables. 

• Conduct research, design, prototyping, and other exploratory activities.

• Align with technology-centric teams to share objectives and maintain cadence.

• Deliver work in small batches with rapid feedback from customers and stakeholders.

Continuous Improvement & Innovation

• Research emerging technologies, automation platforms, and industry trends to improve skills and identify opportunities for innovation

• Partner with the PO to escalate project issues or limitations and to propose actionable improvements and/or workarounds that can be implemented either on the spot or be planned for the next PIs.

• Collaborates with counterparts and POCs to identify process gaps and inefficiencies.

• Support quality improvement initiatives (e.g., Think Customer, QMS) and contribute to management objectives.

• Enhance business process efficiency through digital tools in a large-scale environment:

  • 3,000 SP sites and 8,000 daily users across 27 countries

  • Approximately 2.8 million page views per month

• Demonstrates strong problem-solving skills and the ability to learn new technologies quickly.

Support & Maintenance

• Provide advanced troubleshooting and technical support for enterprise solutions when required. 

• Investigate complex issues and implement sustainable corrective actions. 

• Collaborate with support teams to ensure solution stability, reliability, and performance.

• Deliver direct support to customers for urgent production issues, in exceptional cases.

• Bachelor’s degree in computer science, Information Technology, Information Systems, Computer Engineering, or a related field, or equivalent professional experience. 

• Minimum 8 years of experience in software development, business applications development, or intelligent automation solutions. 

• Strong hands-on experience with Microsoft Power Platform.

• Advanced knowledge and experience with Microsoft Office 365 applications are required.

• Strong practical experience with SharePoint Online is essential. 

• Advanced skills in designing complex workflows with error handling, monitoring, and optimization. 

• Deep understanding of Power Platform architecture, including Dataverse, security models, solution lifecycle management, and integration with external systems.

• Deep understanding of licensing and operational costs, with the ability to select the best technical solution balancing cost efficiency and performance requirements.

• Ability to effectively write and revise technical documentation.

• English proficiency (written/read/spoken).

• Ability to translate complex technical concepts into clear, understandable language for non-technical stakeholders

• Excellent analytical skills 

• Strong attention to details 

• Ability to work independently with minimal supervision.

• Collaborative mindset for remote team participation with members scattered across multiple countries

• Capacity to handle varied assignments and escalations
   

• Experience with Azure Logic Apps, Azure Functions, and Azure API Management for extending Power Platform solutions.

• Experience or a solid understanding of Business Analysis and SAFe Agile Framework would be beneficial.

• Power Platform and Azure Certifications

• SAFe Certification

• Good to have experience in HTML5, CSS, Javascript, Asp.net, C#, jQuery 

• Knowledge of Angular, React & other JS technologies are added advantages