Cloud Engineer SysOps (entry level)

Location: Puebla, Mexico

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

We are seeking an innovative Cloud Engineer to join our team to help drive the modernization of Ellucian applications to enable a true SaaS experience for our Higher Education customers. We are looking for innovators who are passionate about building and creating something new and exciting.

As a member of the Cloud team, the Cloud Engineer is a high impact role that requires rich technical experience paired with an entrepreneurial spirit to sculpt Ellucian into a leader in SaaS applications for Higher Education. If you get excited about technology, solving complex problems and being part of a high performing team, we should talk!

Where you will make an impact

• Support team leads in the development and improvement of automated provisioning and configuration pipelines.
• Support time sensitive project delivery by addressing complex provisioning, deployment, and application configuration issues.
• Continuous development and contribution to standard operating procedures and knowledge base articles to support enterprise-wide knowledge sharing as technologies change.
• Structure and build abstract conceptual ideas into working solutions.
• Smooth collaboration amongst cross functional peer teams to support delivery of services and products.
• Define and deconstruct existing solutions with an eye towards automation and scaling using established CI/CD methodologies.
• Collaborate amongst cross functional teams to create and present software requirements, including specifications, drawings, and design diagrams.
• Ability to translate requirements into specific job tasks and deliverables for the purpose of automation and scaling.
• Track and report all work using Jira and other company wide tooling for project updates.

What you will bring

• 1-2 years’ experience in DevOps using tools/languages such as Ansible, Terraform, Jenkins, and Bitbucket
• Ability to work effectively with end-users and teammates, to gain their confidence, understand their technical and operational needs, and translate them into
• viable technical solutions
• Demonstrated understanding of Agile methodologies (Scrum, Kanban, etc.)
• Experience with current scripting languages such as Python, Ruby, Bash/sh
• A drive towards automating repetitive tasks (e.g. scripting via Ruby, Python, Bash/zsh).
• Strong understanding of containerized applications for production delivery. Docker, Kubernetes, and ECS.
• Ability to learn complex system architectures and interworking cloud/software systems.
• Strong understanding of command-line tools and distributed version control systems such as GIT, GitFlow, SVN, TFS
• Strong verbal and written skills, high attention to detail
• Strong preference of Linux background.

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance 
  • Professional development opportunities
  • LinkedIn Learning

#LI-RB1 

#LI-Hybrid

Responsibilities

We are seeking an innovative Cloud Engineer to join our team to help drive the modernization of Ellucian applications to enable a true SaaS experience for our Higher Education customers. We are looking for innovators who are passionate about building and creating something new and exciting.

As a member of the Cloud team, the Cloud Engineer is a high impact role that requires rich technical experience paired with an entrepreneurial spirit to sculpt Ellucian into a leader in SaaS applications for Higher Education. If you get excited about technology, solving complex problems and being part of a high performing team, we should talk!

Where you will make an impact

• Support team leads in the development and improvement of automated provisioning and configuration pipelines.
• Support time sensitive project delivery by addressing complex provisioning, deployment, and application configuration issues.
• Continuous development and contribution to standard operating procedures and knowledge base articles to support enterprise-wide knowledge sharing as technologies change.
• Structure and build abstract conceptual ideas into working solutions.
• Smooth collaboration amongst cross functional peer teams to support delivery of services and products.
• Define and deconstruct existing solutions with an eye towards automation and scaling using established CI/CD methodologies.
• Collaborate amongst cross functional teams to create and present software requirements, including specifications, drawings, and design diagrams.
• Ability to translate requirements into specific job tasks and deliverables for the purpose of automation and scaling.
• Track and report all work using Jira and other company wide tooling for project updates.

What you will bring

• 1-2 years’ experience in DevOps using tools/languages such as Ansible, Terraform, Jenkins, and Bitbucket
• Ability to work effectively with end-users and teammates, to gain their confidence, understand their technical and operational needs, and translate them into
• viable technical solutions
• Demonstrated understanding of Agile methodologies (Scrum, Kanban, etc.)
• Experience with current scripting languages such as Python, Ruby, Bash/sh
• A drive towards automating repetitive tasks (e.g. scripting via Ruby, Python, Bash/zsh).
• Strong understanding of containerized applications for production delivery. Docker, Kubernetes, and ECS.
• Ability to learn complex system architectures and interworking cloud/software systems.
• Strong understanding of command-line tools and distributed version control systems such as GIT, GitFlow, SVN, TFS
• Strong verbal and written skills, high attention to detail
• Strong preference of Linux background.

Qualifications

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance 
  • Professional development opportunities
  • LinkedIn Learning

#LI-RB1 

#LI-Hybrid