Eli Lilly

Software Operations Engineer

Indianapolis, IN US
USD 63k - 180k
Azure GCP Kubernetes Python Bash AWS SQL API Go
Description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Description: The Software Product Engineering organization (SPE) delivers innovative tech solutions to aid, accelerate, and support work done across Lilly. This role is targeted for a Software Operations Engineer with a focus on Site Reliability Engineering (SRE) functions. As a member of the Operations team, you will take an active role in the definition and evolution of standard practices. The position will involve working with cross-functional teams, developing robust infrastructure and code in support of accelerating business processes, and thinking innovatively. This role will also touch our AI portfolio and is based in Indianapolis. 

What You Should Bring: 

  • Ability to manage and optimize cloud-based solutions in AWS, Azure and GCP.  
  • Understanding of containers and how to deploy, manage, and operate Kubernetes clusters.  
  • CI/CD understanding with a focus on GitHub Actions and GitOps tooling such as Flux, Argo, etc.  
  • Experience with monitoring and logging tools such as Splunk, Prometheus, Grafana, Loki, Jaeger. 
  • Able to develop scripts in Python and/or Bash. 
  • Ability to create technical documentation in regard to incidents, etc. 
  • Experience in Operations including helping guide and direct T1 and T2 and troubleshoot alongside operations personnel.  
  • Ability to drive the incorporation of AI into the operations work.  
  • Experience with Incident and Problem Management processes. Ability to work with software developers and operations engineers to improve the software delivery process and automate when possible. 
  • A willingness to learn and pick up problems and tackle them as they arise.  
  • Work in a modern Agile/Kanban environment to deliver customer value with regular cadence. 
  • Experience working with teams across organizational and geographic boundaries and multiple levels within the organization. 
  • Strong communication skills and ability to coordinate with multiple teams. 
  • AWS or any other relevant cloud certification(s). 
  • Knowledge of Python and SQL. 
  • Knowledge of API testing tools. 
  • Experience in the pharmaceutical domain. 

Basic Requirements: 

  • Bachelor’s Degree or higher in Computer Science or a related field. 
  • Minimum of 5 years of relevant experience i.e. Platform Support, Platform Engineering or Software Engineering.
  • Skills and experience in monitoring, alerting, fault analysis, and automation. 
  • Strong troubleshooting and problem-solving skills. Proficiency in software engineering (Python and/or Go) 
  • Skills and experience in monitoring, alerting, fault analysis, and automation. 

Organization Overview

Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

Lilly’s Software Product Engineering (SPE) organization is focused on building software platforms to accelerate our ability to reach and support patients, digitally. This organization is powered by software engineering experts that solve challenging problems around patient engagement and drug discovery with code.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$63,750 - $180,400

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Eli Lilly
Eli Lilly
Biotechnology Health Care Medical Pharmaceutical

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