Associate Director - MQ Tech at Lilly Organizational Change Management

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Organization and Role Overview:

Lilly is entering an exciting and outstanding period of growth. The Manufacturing and Quality (MQ) Tech at Lilly organization is engaged in an exciting phase of transformation as we drive our Digital Plant vision across Lilly manufacturing at the same time supporting unprecedented growth in Lilly’s manufacturing operation across the world.

As the Organizational Change Management Lead for Manufacturing & Quality (MQ) Tech at Lilly team, you will be instrumental in developing and executing change management strategies and plans that ensures successful implementation and employees’ use of digital solutions and AI. This role focuses on portfolio of transformational initiatives (large and small) that includes changes to business processes and digital solutions. You will be responsible for defining the structure and approach for change management activities, which includes identifying and assessing potential risks and barriers to adoption and developing mitigation plans. Whether you are interested in the technology, the process of moving people towards change or both, this is the position for you!

Responsibilities:

• Plan, create, and launch content and campaigns for the MQ digital strategy, showcasing upcoming capabilities and their impact on operations and personas.

• Review current change management practices for major initiatives and provide input to identify potential gaps. Apply a structured methodology and lead change management activities.

• Assess change impact and complete change management assessments.

• Develop and implement a change management strategy in partnership with cross-functional initiative teams.

• Identify, analyze, prepare risk mitigation tactics, and manage anticipated resistance.

• Consult and coach project teams and support communication and training efforts.

• Integrate change management activities into project plans.

• Define and measure success metrics and monitor change progress.

What You Should Bring:

• Solid understanding of how people go through changes and the change process.

• Experience and knowledge of change management principles, methodologies, and tools.

• Exceptional communication skills – both written and verbal.

• Experience with large-scale organizational change efforts.

• Extensive experience leading change, communication and training efforts for multiple global, complex technology implementations.

• Strong understanding of monitoring and measuring the effectiveness of change management strategies and plans.

• Proven ability to implement change management methodology and apply it as appropriate for the business environment, adjusting as needed to ensure focus is on execution and impact for the people-side change driven by a transformation initiative.

• Demonstrated understanding in gaining executive sponsorships, managing stakeholders, defining stakeholder impacts, driving stakeholder awareness, and guiding business engagement (champions /super users / late adopters.)

• Desire to establish and maintain relationships with all levels across the company and external partners.

• Experience in health care, pharma, manufacturing or life sciences is a plus.

• Flexible and adaptable; able to work in ambiguous situations.

Basic Requirements:

• Bachelor’s degree in IT, Business Administration, communications, training, organizational change management or related field.

• 5-7+ years of experience in organizational change management, preferably in a technology-driven environment.

Additional Skills/Preferences:

• Prosci ADKAR Model, CCMP or other change management frameworks Knowledge

• Change Management Certification or Experience

• Design thinking, culture, and branding/marketing experience are preferred

Additional Information:

• Travel: 0-10%

• Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

This job specification is intended to provide a general overview of the job requirements at the time it was prepared.  The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job specification.  As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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