Associate Director - CTF Product Owner, Trial Management Systems

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 45,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2,000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.

Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!

Clinical Trial Foundations (CTF) as part of Clinical Design, Delivery & Analytics (CDDA) provides leadership in the strategy and development of contemporary clinical trial processes, technologies, information, and capabilities and in shaping external policy and guidance to speed the delivery of medicines to patients globally. Trial Management Systems as part of CTF, delivers innovative and reliable systems, processes, and information to enable clinical development and speed medicines to patients.  The Associate Director CTF Product Owner in Trial Management Systems Cork will support operational and innovative system development to drive the implementation of robust functionality within clinical systems to manage trial activities and lead projects within CTF for their assigned area. This could include business process management, vendor management, systems management, and emerging technology implementation. This role will collaborate closely with members of the CTF team, as well as functional leaders and subject matter experts across the CDDA, Quality, Learning & Development, Tech@Lilly, Finance, and/or Procurement organisations.

Primary Responsibilities

System Technology and Process Implementation

• Drive the application and integration of functionality across the technology platform to deliver value in assigned area, with quality, on time, on budget and within scope.
• Collaborate with end users, technology teams and business leaders to create product requirements for the technology.
• Seek opportunities for future product enhancements desired by end users.
• Anticipate and proactively address technical challenges and navigate resolution to ensure quality product and maintain the program timeline.
• Lead and/or oversee execution of User Acceptance Testing for product releases.
• Prioritize and manage product backlog items to maintain lifecycle management.
• Oversee all phases of product creation and sprints including: design, development and testing.
• Provide content and oversee creation of end user training materials and lead end user training.
• Ensure quality and operational excellence of teams, support performance of processes, and create and/or manage operational metrics.
• System Owner for new capabilities which support drug development.

Technology Adoption

• Build relationships and connect with CDDA functions and functional representatives.
• Manage operational issues and support technical issue resolution.
• Act as the main point of contact between product technology teams and stakeholders.
• Build relationships and connect with CDDA functions and functional representatives as well as Tech@Lilly.

Communication

• Create and deliver communications (both written and verbal) specific to product releases for all audiences and in a large team setting.
• Act as a liaison between end users, process owners, Third-Party Organisations (s) and Tech@Lilly.
• Coach and train others as needed, to ensure the effective implementation and adoption of the technology product.

  Minimum Requirements

• Bachelor’s degree preferably in computer science, information systems or related field (such as engineering, mathematics, etc.) or equivalent work experience, preferred.
• Applied experience in medical, quality, clinical drug development, or clinical information flow, preferred.
• Excellent oral and written communication skills; able to communicate clearly and succinctly with team members and leadership.
• Strong problem-solving skills; able to anticipate and recognize problems, diagnose root causes and take corrective action to prevent recurrence within the team. 
• Excellent self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed. 
• Strong interpersonal skills.
• Flexibility to adjust quickly and effectively to frequent change and altered priorities.  

Additional Preferences

• Advanced degree, in technology, science- or health-related field.
• Previous working experience as a Product Owner.
• In-depth knowledge of Agile methodologies.
• Strong analytical skills.
• Strong presentation skills, written and verbal.
• Previous experience with managing vendors for product development.
• Previous experience with business management processes, quality systems, process management.
• Previous experience leading implementation of emerging technology, automation, system changes or upgrades.
• Demonstrated influence with peers, leadership, and stakeholder groups.
• Proven ability to synthesize information from multiple sources, understand root causes, and make risk-based decisions.
• High learning agility
• Excellent collaboration and teamwork skills
• Exceptional customer focus
• Limited travel, including international, up to 10%

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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