Elevate Group

Field Engineering Surveyor

Remote
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Description

Surveyor (South Region)

Department: Field Engineering

Employment Type: Full Time

Location: Field (National), Remote

As an Elevate Surveyor you will be at the frontline of the Elevate experience for our customer base. Your main role and responsibility being to perform thorough surveys of both commercial single dwelling units and multi dwelling units followed on by the generation of the corresponding Risk Assessments and Method Statements (RAMS) for a variety of communications solutions. We view our RAMS documentation as being a part of our product, the Pre-Sales solution and thus a critical component in not only the end customer experience but overall successful delivery of the job at hand.



Key Responsibilities

  • Raising access to customer premises as well as ensuring a survey date runs as smoothly as possible. 
  • Visiting customer sites to undergo physical site surveys.
  • Assessment of existing telecommunications infrastructure on site.
  • Production of clear Method Statements for the engineering teams to follow.
  • Accurate completion and submission of all documentation and other necessary documentation with a track record of ‘right first time’.
  • Providing regular updates to the Delivery and Project Manager on any issues that could hamper the installation.
  • Identifying solutions and equipment to reduce costs and ensure all requirements are met.
  • Selection of the correct solution for the property due to be connected.
  • Liaising with the sales and delivery teams to cover all customer requirements.
  • Depending on experience in fibre - Production of clear UG & OH route packs for the TR&R teams.
  • Depending on experience in fibre - Identifying solutions on the network to avoid civils work to ensure all requirements are met.


Requirements

Essential requirements
  • Proven experience working in a field engineering environment
  • Full UK clean driving licence
  • Over 1 year of experience creating and managing RAMS (Risk Assessment Method Statements) documentation
  • Over 1 year experience creating and managing RAMS (Risk Assessment Method Statements) documentation
  • Highly effective under pressure in fast paced, deadline driven environments
  • Strong IT skills, including Microsoft Word and Google Docs
  • Exceptional attention to detail with a focus on producing high quality documentation
  • Excellent communication skills, both internal and customer facing
  • Strong organisational and time management abilities, with the capacity to prioritise workloads independently
  • Flexible and willing to travel nationally, including overnight stays when required
  • Solid knowledge of internal fibre and copper systems
  • Good understanding of telecommunications equipment and infrastructure
  • Experienced in managing tight deadlines and coordinating workloads efficiently
  • Customer-focused mindset with a commitment to service excellence
  • Knowledgeable in Health, Safety, Quality Control, and Environmental policies and procedures

Desired requirements

  • Experience in fibre surveying on the Openreach network
  • Wireless radio/antenna experience
  • Experienced in project management

Whilst the role is predominantly Monday to Friday, a flexible approach to working days and hours as required by the needs of the business is essential. There may also be the ad-hoc requirement to stay away from home for short periods of time due to job locations.



In return you will get...

It's all about you - We believe that taking care of yourself is truly important and allows you to perform at your very best. Joining the Elevate Group, we will award you with your very own birthday off, day off to move house, £500 Wedding bonus + day off and £500 Baby bonus for those special life events! Roll on the good times!

Perks at work - Whether it be our Manchester (Northern Quarter) or any other locations, we hold free monthly breakfasts and team socials to celebrate and bring our people together! 

Holidays - 25 days annual leave, along with Bank Holidays. If that’s not enough, you also have the option to purchase 5 additional days per year!

Healthcare - Free Private Healthcare for yourself and you can add your family at a discounted rate! Keeping everyone healthy and happy!

Gift Day - Christmas has come early as we award every colleague an Elevate Gift Day day giving you the chance to get your last minute prep done or to kick back and relax!

Pension/Life Assurance -  We have a  contributory pension scheme which is a salary sacrificed along with life assurance which is 4x your basic salary.

Wellbeing  - You will have a paid leave day that is completely for you.  The aim of the day is to look after your well-being. This day can be spent doing anything that makes you happy and relaxed, whether this is a duvet day, a spa day, walking in the fresh air, shopping, watching a box set or spending time with family - this is completely your choice
Elevate Group
Elevate Group

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