Planning and Performance Director, Chief of Staff

Anticipated End Date:

Position Title:

Job Description:

Wellpoint, formerly Amerigroup, is a proud member of Elevance Health’s family of brands, offering Medicaid and Medicare plans in several states. We also provide administrative services to Medicaid plans in partnership with blue cross blue shield plans. 

Reporting directly to the Indiana Medicaid Health Plan President, our Chief of Staff/ Planning and Performance Director is responsible for supporting the annual planning, strategy, and business change management for the President and the Health Plan Business.   This critical role ensures compliance, operational excellence, and efficient execution of our health plan’s strategic initiatives. The ideal candidate will expertly juggle planning, strategy, business change management, and executive support.  This position will work in a hybrid way from our corporate offices in Indianapolis.

How you will make an impact:

• Supports all health plan associates including leaders with troubleshooting day-to-day issues, including operational short-falls related to state contract requirements, coordination of critical Health Plan meetings, financial decisions impacting budget and alignment to diverse supplier spend, staffing strategy and challenges.

• Utilize your knowledge of health business and key organizational stakeholders to be the executive decision maker for the HP President as needed.

• Coordinating the completion of quarterly and annual business requirements including BORs, strategic plans and other requests from leadership,

• Leadership of the 20+ member Ambassador team responsible for improving health plan culture and integrating volunteerism, professional development and enhanced communication into the day-to-day experience for all associates.

• Serve as the primary escalation path for issues that arise on an ongoing basis that may be triaged before arising to the level of the Plan President.

• Supports the annual planning efforts and the execution of the 3 year annual business plan that includes internal and external communications and associate engagement activities.

• Program responsibilities such as executive reporting, project communications, management of issues logs and change requests, facilitating project meetings, managing deliverables and ensuring resolution of escalated issues.

• Develops and coordinates presentations and materials for executive management meetings, internal and external speaking engagements and meetings.

• Responsible for the implementation and execution of strategy that includes change management, sponsorship and buy-in and advocacy efforts to get business results.

• Provides process, project, and change management methodology coaching/consulting support for initiatives including regulatory and mandated projects, health care reform special projects, and corporate initiatives.

• Leads, identifies, tracks and reports on areas for increased efficiency.

• Develops, monitors, and tracks metrics supporting budget and spend. Manages variance process, staffing plans, and adds to staff (budget neutral).

Requires a BA/BS degree in a related field and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Highly preferred skills and experiences:

-Experience supporting an Executive leader as a Chief of Staff making business-critical decisions on their behalf, standing in at virtual meetings and on-site as needed

-Experience in financial and/or operational divisions of a Health Plan Business

-Deep relationships across the Elevance Health Ecosystem as it relates to the health plan business

-Proven experience in strategic planning, business change management, and executive support.

-Strong program and project management skills with the ability to handle multiple priorities.

-Excellent communication and presentation skills for both internal and external audiences.

-Proficiency in managing budgets, financial decisions, and staffing plans.

Job Level:

Workshift:

Job Family:

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.