Temporary
Job Description
Process Management
•Work closely with the Business Analysts & BRMs on the new enhancement requests & demands for the region.
•Interact with business stakeholders regularly to build relationships and ensure high customer satisfaction
•Work with Team to review and provide recommendations to continuously improve core AMS processes.
•Perform reviews of major incidents, major problems, and/or changes, as per assigned
processes Incident Management
•Ensure service failures are recorded and managed diligently in Service Now
•Ensure that Oracle related services is restored at the earliest appropriate opportunity
.•Ensure escalation procedures are well defined & activated as necessary.Problem Management
•Facilitate Root Cause Analysis (RCA) – Investigate, document, provide preventative solution, of service failures.
•Proactively identify and develop strategies to avoid potential causes of service failure
.•Maintain FAQs, Knowledge base problems & resolution detailsChange Management
•Interface with Change Advisory Board, in accordance with existing Change processes.
•Attend Change Advisory Board meetings to secure required approvals
Similar Jobs
Software Developer 4
Oracle Fusion HCM Staff Architect
Vice President, Back-End Engineer II
Senior Backend Java Developer
Vice President, Full-Stack Engineer I
Senior Associate, Full-Stack Engineer
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 401 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say