Observability - Hosted Services - Senior Software Engineer (Go, AWS, GCP)

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, Logs, and Uptime solutions. We are creating an end-to-end experience for our users: data collection, efficient storage in Elasticsearch, data visualization, and finally what actions do we take on the insights from the data ?

As a Software Engineer, you will be part of the Hosted Services team and work with your peers, Product Management, and Technical Leadership to make our Observability product the best in class ! This team empowers our users to monitor their applications running in the Cloud and in Cloud Native environments through various inputs, integrations and managed services. The team is diverse and distributed across the world, and collaborates every day over GitHub, Zoom, and Slack.

What You Will Be Doing

• You will contribute to the team's roadmap execution through backlog issues and bigger projects, and you will work with product management to define new features and capabilities
• Write and review code to deliver features efficiently
• With your team, you will take care of our products and process to make sure we apply the best standards of quality, performance and efficiency
• Collaborate with the other teams inside and outside Observability in defining and implementing the end-to-end experience for our Observability products
• Interact with the community and help them use and love our products
• You will be involved in resolving Elastic customer support issues, ensuring SLAs are met
• You will participate in 24x365 on-call scheduled rotations with your team

What You Bring Along

• You have acquired experience working with AWS, GCP, Azure or Cloud Native environments
• You are comfortable writing software in Go. We are using it regularly but are also encouraged to contribute to the product codebase in Python, Java or Typescript
• You know how to build and maintain managed services (dev, tests, performance, CI/CD, monitoring, doc...)
• You have excellent verbal and written communication skills, and you are an amazing teammate with strong analytical, problem solving, debugging and troubleshooting skills, with ability to work in a distributed team
• You've been in a SRE role or have SRE knowledge, which gives you an extra care of what data we should collect, how we should display it, and how our users could have the best of it
• You stay aware of the trends of the Open Source world and the Observability market