- Understand the value of our software and how to convey that in use case-based demos that our customers want to see.
- Build and maintain a demo environment infrastructure, so the SE team has reliable, scalable, and compelling demo instances.
- Update the demo environments with new features, configurations, and data every quarter.
- Create documentation and enablement materials, including example demos.
- Troubleshoot issues in the demo instances.
- Collaborate with SEs, Engineering, Support, Operations and Enablement.
- Utilize demo automation apps
- Build tools to simplify and streamline the demo design and configuration process (data loaders, library of assets, storyboard templates, demo building best practices, etc.)
- Invent, and champion for, improvements that make our demos better, our environments more stable/secure, and ways to lessen the demo build burden on SEs.
- Manage the overall demo tenant(s) and develop strategy for each tenant’s use. This could include:
- Plan for when to refresh data/configuration between environments
- Standards for data creation
- Definition/documentation of environments
- Naming conventions
- Technical documentation of configurations
- User/Role configurations & mapping to personas
- Be the Demo SME for other technical groups within the org (Implementation, Enablement, SE, etc)
- Excellent communication (verbal & written) and documentation skills
- Attention to detail and ability to pinpoint errors.
- Ability to work independently with limited supervision and direction
- Experience with programming concepts and ability to create custom demo tools:
- JSON (must have)
- XML (must have)
- Python (nice to have)
- SQL (nice to have)
- Creative problem solver
- An affinity for the startup space, AI technology, and a desire to own, build, and grow both yourself, your team, and the entire organization
- A positive attitude
- Willingness to work late nights, to talk with coworkers in California, USA
- Experience with demo automation software
- Experience using or building AI software
- Familiarity with recruiting and HR
0 applies
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