Senior Quality Analyst- Survey Execution

Location: Gurugram, Haryana, India

Department: KCI

Workplace: on_site

Description

The Company 

Egon Zehnder 

Egon Zehnder (www.egonzehnder.com) is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 600 consultants and 66 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue chip client base across all industries and operate at the Board and senior management level. 

Knowledge Centre India (KCI) 

Established in January 2005, KCI in Gurgaon, works in close collaboration with the Global offices of Egon Zehnder. There are 5 teams that make up KCI: Research, Research Operations, Visual Solutions, Projects/CV Capture and Global Technology Services. 

Team 

Global Data Quality is a centralized team with bouquet of specialized services. Team partners with multiple stakeholders across the firm to establish standardized processes and guidelines, ensuring data consistency, accuracy, reporting and insights that help colleagues in delivering excellent client services. Also, one arm of the team collaborates with the global Finance & Controlling team on various accounting processes. 

Key Responsibilities

Survey Design & Programming

• Design, program, test, and deploy complex online surveys using tools such as Qualtrics and similar platforms.
• Implement advanced logic including skip patterns, quotas, randomization, piping, multilingual surveys and creative sections.
• Perform end-to-end survey lifecycle activities: requirement analysis, scripting, QA testing, soft launch checks, deployment and closure.

Data Quality & Governance

• Ensure data accuracy, validation, and compliance with internal standards and client governance requirements.
• Create and follow SOPs, quality checklists, and audit-ready documentation.
• Troubleshoot issues, conduct root-cause analysis, and resolve defects within TAT.

Analytics & Reporting

• Analyze survey data to identify trends, risks, and actionable insights.
• Build dashboards and reports using Excel or similar tools.
• Prepare executive-level reports, leadership decks, and consulting-style insights translating data into clear business narratives.

Stakeholder Collaboration

• Work closely with project managers, researchers, consulting teams, and global clients.
• Act as a point of contact for client queries, requirement clarifications, and delivery updates.
• Ensure timely delivery while balancing quality, accuracy, and stakeholder expectations.

Requirements

Educational Qualification: Bachelor’s or master’s degree

Skills required:

• Strong understanding of questionnaire structure, skip logic and masking.
• Experience with Qualtrics is a must, including the ability to design and troubleshoot complex surveys.
• Exposure to different off-the-shelf survey solutions (Google Forms, Survey Monkey, Surveyor, etc.)
• Hands-on experience in designing online surveys

Technical and functional skills:

1. Must have: Advanced Excel (Pivot Tables, Power Query, automation) & PowerPoint
2. Good to have: Power BI (dashboards, DAX, executive reporting)/ Tableau/ SQL
3. Excellent writing and presentation skills
4. High attention to detail and data quality mindset
5. Strong analytical and problem-solving skills
6. Ability to multi-task
7. Manage stakeholders independently

Benefits

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!

Benefits Highlights:

• 5 Days working in a Fast-paced work environment
• Work directly with the senior management team
• Reward and Recognition
• Employee friendly policies
• Personal development and training
• ·Health Benefits, Accident Insurance

Potential Growth for you!

We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.

Location

The position is based at Egon Zehnder’s KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32.

EZIRS Commitment to Diversity & Inclusion

Egon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion or remuneration.

Egon Zehnder is an Equal Opportunity Employer

Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.