Manager, Analytics

Location: Malaysia-Kuala Lumpur BSC

Time Type: Full time

Job Description

Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Manager, Analytics position is a unique career opportunity that could be your next step towards an exciting future. 

How you will make an impact:

• Act as a strategic partner to business unit stakeholders at the APAC and country levels

• Lead cross-BU and/or regional requirements to ensure consistency and useability

• Scope, evaluate and deliver commercial dashboards/reporting, analytics and strategic insight needs to deliver business outcomes

• Work with JAPAC Biz Ops, Global IT and Strategy to manage the portfolio of available and upcoming JAPAC Digital Tools (Platforms/Website/Apps), driving product ownership and system harmonization

• Explore opportunities to develop new & improved digital solutions leveraging existing data, systems and tools

• Coordinate the evaluation, scope, execution cadence of change/new reporting/dashboard requests

• Perform data integrity and manipulation tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts

• Support Strategy with Data Stewardship and Governance Initiatives

• Drive best-practice for adoption, usage, data maintenance & integrity

• Provide guidance to the team

• Other incidental duties

What you'll need (Required):

• Bachelor's Degree in Business Analytics, Data/Computer Science, Information Systems, Mathematics, Statistics, Engineering or a related field

• At least eight (8) years previous related work experience in full-stack software development, tool development, database design, analytics and dashboard creation; six (6) years if holding a Masters Degree

• At least two (2) years experience in people management

• Proficient with PowerBI, Tableau and SalesForce.com (SFDC)

• Advanced Excel including complex formula and data manipulation

What else we look for (Preferred):
• Good knowledge of MS Office Suite (Excel, Word, PowerPoint, etc.)

• Experience with consumer AI solutions (Copilot, Claude code etc.)

• Ability to understand and analyse industry trends

• Good project management skills with accountability for successful completion within scope of project deliverables

• Solid knowledge and understanding with BI, reporting, data mining, or multi-data center applications

• Solid understanding of advanced analytics

• Good written and verbal communication skills and interpersonal relationship skills

• Good organizational and project management skills

• Good conflict resolution skills, problem-solving, and critical thinking skills

• Good training and education skills

• Fluency in written and spoken English

• Ability to interface effectively across all levels of the organization

• Ability to effectively foster and develop internal and external partnership with stakeholders

• Ability to manage competing priorities in a fast paced environment

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control