Sr. Talent Operations Project Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The Senior Talent Operations Project Manager will help identify and implement durable solutions for managing our global project portfolio and lead the evolution of eBay’s global hiring process refresh initiative! In addition, this role will have a strong focus on continuously improving our user and candidate experience, delivering a detailed enablement roadmap. You will deploy a consultative approach to partner deeply with all levels of the talent organization, align cross-functionally with various business groups, and People teams.  You will apply your curious, objective, and analytical proficiencies to bring innovative ideas to reality, delivering significant change and impact!

The Talent Operations, Technology, and Analytics (OTA) team sits at the center of the Talent organization, ensuring the Talent Acquisition, Development, and Management teams have the tools, processes, training, and insights to meet business goals and tell their impact story.  We’re problem solvers, equal parts analytical and pragmatic, capable of inspiring change while ensuring our key partners feel included and enabled. This role reports into the Director of Talent OTA, and is based in either our San Jose, CA or Austin, TX offices.

What you will accomplish:

• Enablement and Training: Design, develop, and deliver training programs for recruiters and hiring managers to enhance their skills and capabilities in talent acquisition. This includes onboarding new team members, conducting ongoing training sessions, and providing coaching and support as needed.

• Vendor Management: Manage relationships with external vendors, including recruitment agencies, job boards, and other service providers. Monitor performance, and ensure alignment with organizational goals and budget.

• Compliance and Diversity: Ensure compliance with relevant employment laws and regulations. Develop and implement strategies to promote diversity, equity, and inclusion in the talent acquisition process.

• Cross-Functional Collaboration: Partner closely with Talent, PBPs, People Tech and People Analytics teams to gather cross-functional input for all tech and data needs.

• Operational Excellence: you’ll manage the Talent OTA team’s diverse portfolio of cross-functional project and programs, evolving the processes and tools we use to structure ourselves and our work.

What you will bring:

• 5+ years experience in global project and change management, implementing new Talent Acquisition process and enablement enhancements.

• Experience evolving global hiring processes, partnering with users to inform difficulties, ensure enhancements meet requirements, and contribute to solutions.

• Track record for delivering highly nuanced, relevant, and nuanced enablement plans which ensure our teams are engaged, adopting change, and have the information they need to deliver a consistent and positive experience, and operate as strategic talent advisors.

• Creative approach to problem-solving, and experience communicating/influencing at all levels of an organization 

• Ability to turn complex problems into simple and clear recommendations.

• A passion for feedback and growth-mindset, able to remove emotions from key partner input.

• Ability to prioritize and navigate ambiguity.

#LI-GJP

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.