What you’ll do:

• End to End quality management for 3 Phase UPS product line, from new product development to mass production quality control to after service support and customer issue handling. Drive internal quality improvement and external customer experience.
• Lead APQP activities in new product development, work with cross functional team to achieve zero defect launch. 
• Day to day quality control and management to improve manufacturing yield and reduce cost of non-conformance. 
• Conduct quality process audits to proactively identify and implement continue improvement opportunities. 
• Support after service pertaining quality related problems, work with after service team together to improve the process effiency and effectiveness. 
• Champion customer issue handling, lead problem solving and corrective action to tackle customer complaint, enhance customer statisfaction and experience through fast response, proactive communication, and effective problem solving and prevention. 
• I4.0 technology to auto collecting and analyse the data "

Qualifications:

• Bachalor and above 7+ relevant experience
• Candidates with experience in HVDC (High Voltage Direct Current) products are preferred 
• Proficient in core quality management tools, including APQP, PPAP, FMEA, Control Plan, MSA, and SPC
• Skilled in problem-solving methodologies such as 8D, 5 Whys, and Fishbone diagrams
• Familiar with new product development processes (NPI / NPD), with a clear understanding of quality control requirements at each phase
• Ability to identify potential risks in design and manufacturing processes and drive cross-functional teams to implement improvements
• Effective communication skills, good written and oral English