Eaton’s ES AMER PCS division is currently seeking a Senior Application Engineer. This role is based out of our Menomonee Falls, WI location.
The Senior Application Engineer is a member of the Drives, Soft Starters, and Enclosed Control product line team whose primary responsibility is to be an application subject matter expert and field service engineer resource. This includes providing customer technical/application/product support, especially focused on variable frequency drives (VFD’s). The role will also be responsible for helping to develop and lead training for our Field Application Engineers, represent the product line at industry conferences, as well as plan and execute engaging demos to help market our portfolio.
This role offers an exciting opportunity to be involved with front-end innovative solutions to help grow and develop assigned product lines.
The expected annual salary range for this role is $80250.03 - $117700.04 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
- Review customer’s specifications and applications requirements and promote appropriate product line from Eaton VFD portfolio
- Lead the development of standard application solutions for the PowerXL VFD platform specific to customer’s application needs
- Serve as a project manager during development of online training modules, creating software tools, knowledgebase documents and application notes to assist customers and sales people in the application of our VFDs
- Support marketing in the development of product requirements for new product development
- Test new product / product enhancement software prior to launch and ensure customer usability
- Provide Tier-3 level product technical support to our TRC (Technical Resource Center) organization
- Develop and train TRC (Technical Resource Center) representatives to increase performance and reduce call times.
- Develop, coordinate and conduct internal and external training classes on VFD applications
- Work closely with customers and Field Service organization to understand on-site product / system issues and resolve them by working closely with R&D team
- Coordinate and direct the travel of yourself and team members to customer sites to participate in technical investigations.
Qualifications:
Required (Basic) Qualifications:
- Bachelor’s degree in engineering or related fields from an accredited institution.
- 3 years of relevant engineering experience
- Must be legally authorized to work in the United States without company sponsorship.
- Relocation benefit is not being offered for this position
Preferred Qualifications:
- 4 years direct experience as an application engineer, field service engineer, or solution architect
- 2 years combined experience working with VFD products in a technical or commercial capacity.
ME) - Bachelor’s or advanced degree in electrical engineering or similar field (BSEET or BS)
Position Criteria:
- Excellent communication, problem solving, strong time management and organizational skills.
- Ability to read and interpret electrical drawings, wiring schematics and specifications.
- Ability to train, be certified, and work with low voltage electrical equipment as needed
- Ability to work in a team environment
- Ability to build, manage, and maintain customer relationships
- Promotes a positive and collaborative team environment focused on collective success
- Ability to travel up to 25%
- Proficient computer skills including Microsoft Applications.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-RC2
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