Lead Service Sales Engineer

What you’ll do:

Position Overview:

The primary function of the Lead Sales Engineer is to sell Eaton’s electrical services offering to industrial, utility, commercial, data center and institutional customers in the targeted market areas. In doing so, the Lead Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. You will also build relationships with Eaton’s internal operations and product lines to support customers and grow sales.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In this function you will:

• Consult with customers in different market verticals and provide solutions to problems and pain points
• Maintain regional responsibility for all services orders activity in Eaton’s market segments
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
• Be a subject matter expert on the services offering for the rest of Eaton’s electrical sales organization to support and coach the organization in your region on selling services
• Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
• Prepare and present quotations to customers
• Develop market-based growth strategies to ensure sustained success of Eaton’s services product lines

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s degree from an accredited institution or a minimum nine (9) years of electrical industry experience in lieu of a Bachelor’s degree
• Minimum five (5) years of field service, electrical industry sales and/or electrical engineering experience
• Possess a valid driver’s license

Preferred Qualifications:

• Bachelor’s degree in Engineering
• Previous electrical sales experience
• Previous services experience

Skills:

Position Criteria:

• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
• Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
• Demonstrates understanding of market trends, industry issues and knowledge of competitors
• Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
• Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
• Effective implementation of Eaton’s internal sales process
• Effective interpersonal and teamwork skills
• Time management, presentation and planning skills
• Ability to travel up to 25%