District Project Manager

What you’ll do:

The District Project Manager is a customer-oriented, technical professional responsible for managing the post-order technical aspects of medium-sized electrical assembly project orders by meeting customer specifications and timelines for product, documentation, and quality. The District Project Manager will be heavily involved in both the technical (electrical/mechanical) details of project orders as well as effectively manage the timelines of deliverables for his/her project orders. This position will work independently on daily tasks, and as part of the field sales team; while leveraging and aligning with fellow project management teams (field services and customer service teams) to manage documentation, commercial requirements, and customer expectations for successful project delivery.  The goal is to create value and establish a project order management experience that differentiates Eaton from our competitors as a preferred supplier. This position will also work closely with our customers, which includes electrical distributors, general contractors, electrical contractors, and consulting firms. 

Responsibilities
•    Coordinate with peer Sales Engineer, Application Engineer, and associated sales teammates to support project scope requirements, project timelines, project changes, approvals, and customer handoffs.
•    Coordinate with peer Sales Engineer and customer support team to support post-order handoff by reviewing quote and relevant project documentation to facilitate clean order entry and smooth project management transition. 
•    Coordinate with customer support teams to support order management activities such as scheduling, change orders, submittals, warranty, test reports, and closeout technical documentation.
•    Coordinate with manufacturing locations to align on project execution needs such as scheduling, drawing coordination, bill of material verification, witness test support, and delivery.
•    Coordinate with field services teams to align project deliverables such as installation, startup, commissioning, site acceptance testing, and training needs.
•    Organize, lead, or support project calls as needed with customer, sales, project management, field service, plant, and product line teams.
•    Serve as continuous improvement champion for the team by supporting & growing digital tool use, benchmarking & enhancing existing processes, and supporting change management methodologies.
•    Provide specific Voice of Customer feedback to appropriate product, system, solution, and service business leaders – for future product development, quality, modification, customer satisfaction and other purposes.
 

Qualifications:

Required (Basic) Qualifications
•    Bachelor’s degree from an accredited institution
•    Minimum of three (3) years of electrical industry experience
•    Possess a valid driver’s license
•    Legally authorized to work in the US without company sponsorship now or in the future

Preferred qualifications: 
•    Bachelor’s degree in Electrical Engineering or Business from an accredited institution
•    PMP Certification
•    Five plus (5+) years of project management experience
•    Familiarity with working with general & electrical contractors and electrical distributors
•    Knowledgeable of Eaton Electrical products, services, and competitive offerings
•    Proficiency in Salesforce, SharePoint, Power Automate, Power BI, Loop, and Copilot
 

Skills:

Position Criteria
•    Collaborative individual that develops long-term working relationships with peers across multiple teams to enhance ease of doing business.
•    Ability to communicate with multiple leadership levels (executive, technical) internally and externally, and manage through long term relationships and influence.
•    Change agent for our customers/clients and drives innovation through by seeking out efficiencies & productivity enhancements through a culture of listening, learning, front line empowerment, and disciplined action taking.
•    Strategic business acumen and complex problem-solving skills in a highly matrixed organization.
•    Self-motivation and drive to work with internal Eaton and external (partner, client) stakeholders for client satisfaction. 
•    Ability to apply project management methodologies and strategies to reduce potential project risk throughout the duration of the project lifecycle.
•    Knowledge on plant front-end scheduling, engineering, and manufacturing process and equipment cycle lead times.
•    Ability to prioritize multiple tasks and situations to achieve superior proactive project order management and customer service.
•    Ability to travel up to 25%.

Relationships
•    Report to Area Sales Manager for Construction Sales Team
•    Sales teams – outside sales engineers, inside sales engineers, application engineers
•    Centralized project management teams – project engineer, project coordinators
•    Field services teams – field engineers, project managers
•    Manufacturing plant operations – customer service, plant sales, customer order engineers, customer order drafters 
 

Success metrics
•    On-time, on-budget execution of construction projects 
•    Orders & sales performance with electrical portfolio of products for assigned region
•    Customer satisfaction 
•    Continuous improvement of digital tool use & processes (Salesforce, SharePoint, Power Automate, Power BI, Loop, and Copilot, other Eaton business applications used by project management teams)