Senior Site Reliability Engineer

ABOUT EARNIN

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. Since our founding, our app has been downloaded over 13M times and we have provided access to over $15 billion in earnings.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

POSITION SUMMARY

We have a real passion for delivering the best product experience for our community members. We work closely with all teams and share the responsibility to rapidly deliver production-ready features to our community. We build or contribute to infrastructure and software solutions to accomplish this. As a Senior SRE you’ll be the subject matter expert with operating systems and networking. You’ll understand how our services are performing, we use DataDog (Logging+Metrics+APM) and Cloudwatch (by way of Datadog) to alert with Slack or PagerDuty.2

This position will be ideally hybrid from our Mexico City office as part of our expanding site location. EarnIn provides excellent benefits for our employees including healthcare, internet/cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Palo Alto HQ.  Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Be calm and collected, cool under pressure, and not afraid to voice your  opinion (even in the heat of an incident).
• Work with both technical and non-technical teams throughout our organization
• Work with large-scale, secure, and performant distributed systems
• Share information to reduce silos and break down barriers between teams
• Opportunities to learn new technologies and adopt the right tools to manage these services in production -- keeping SLAs and MTTR in mind at all times. 
• Planning, leading, and executing on strategic objectives for the team or all of engineering

WHAT WE'RE LOOKING FOR 

• Masters or bachelors degree in computer science, or relevant experience
• 5+ years of experience in an SRE or Software Engineering role
• Successful experience managing production environments at scale and an understanding that you need more than a for-loop and ssh to make it happen.
• A strong belief that observability is critically important to run highly available and performant services. 
  • SLO, SLI, and KPI are more than TLAs to you
  • Experience reading (or writing) part of or all of the SRE book and have contextualized it for different engineering teams and cultures.
• Hands-on experience with shepherding services from design to production.
• Experience tackling site-wide outages with experience focusing on lessons were learned, and prevention of future issues 
• A passion for mentoring engineers and a belief  in the investment of people
• Experience with all of the PagerDuty ringtones available 
• A background in software with a passion for optimizing quality of service and developer experience 

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.