Summer Intern, Quality Assurance
Team: Global Sourcing
Location: New York, NY
Commitment: Intern
Workplace Type: hybrid
Responsibilities:
- Coordinate first production sample approvals across cross-functional partners (Quality Assurance, Product Development, Packaging, Supply Chain, and Regulatory) to support on-time shipments for new product launches
- Create and operationalize a centralized Product Standards Library (physical and digital), tracking standard ownership, storage location, and age/refresh cadence
- Audit and catalog existing product standards, ensuring accurate documentation
- Improve the OTC manufacturer list in partnership with Regulatory by incorporating quality certifications and key compliance indicators
- Participate in quality investigations training, including:
- Understanding how quality issues are identified (in-line checks, stability testing, consumer feedback, vendor reports)
- Learning structured investigation methodologies (5 Whys, Fishbone, containment and corrective actions)
- Supporting cross-functional collaboration to inform disposition decisions
- Build and maintain trackers, inventories, and documentation to support quality workflows and ongoing investigations
Requirements:
- Must be a rising junior or senior at the time of the internship
- Must be available for the full internship period: June 1st - August 21st
- Currently pursuing a degree in Biology, Chemistry, Chemical Engineering, Materials Science, or a related engineering or science discipline
- Foundational understanding of laboratory practices, quality control principles, and data integrity; familiarity with cGMP concepts is a plus
- Exposure to manufacturing or process environments is helpful, but not required
- Proficient with spreadsheets and databases (Excel or Google Sheets); experience with Airtable or SharePoint is a plus
- Highly detail-oriented with strong organizational, documentation, and problem-solving skills
- Comfortable auditing inventories, reconciling discrepancies, and maintaining version-controlled documentation
- Clear written and verbal communication skills; able to coordinate effectively across QA, Regulatory, Product Development, Packaging, and Supply Chain
- Strong ownership mindset with the ability to identify gaps, propose process improvements, and follow through to implementation
- Collaborative, professional, and eager to learn in a fast-paced, launch-driven environment
Business Rationale:
- This summer, the Quality Assurance e.l.f.tern will lead the creation of a centralized Product Standards Library to enable faster, more reliable quality comparisons across SKUs. By auditing and organizing existing standards, defining ownership and refresh rules, and documenting the process through an SOP, the intern will help improve traceability, shorten investigation timelines, and strengthen consistency in product evaluations across the organization.
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