Site Reliability Engineer

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Software Architecture | Reliability | Kubernetes | AWS | Security | Team-oriented

Site Reliability Engineering at Dynatrace focuses on the enablement of our engineering teams to autonomously operate their services. The focus is to embrace the NoOps thinking and assist with knowledge in areas such as delivery, automation, and remediation. If you have a passion for large-scale deployments in a highly dynamic environment and are interested in growing your skills around Site Reliability Engineering, then joining our team is the right next step!

At Dynatrace, we have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform to give our customers visibility and precise, AI-backed answers across their entire digital ecosystem.

Job Description

• Works in a dynamic, secure cloud environment with expertise in multiple IT disciplines and technologies
• Maintains service infrastructure for high availability, performance, and optimal customer experience
• Deploys and updates systems, services, and supporting infrastructure autonomously to streamline processes and increase efficiency
• Focuses on security and compliance in a highly regulated environment
• Implements fully automated processes to reduce manual work and increase productivity
• Collaborates with motivated engineers from diverse backgrounds in software engineering, system engineering, and product management
• Embraces a supportive work environment that encourages growth and work-life balance.

Your Role

• Develop and implement automation solutions to improve operational efficiency and reduce manual tasks
• Plan and manage system capacity to optimize resource usage and cost efficiency
• Coordinate and oversee the release and deployment of products, while continuously improving existing processes
• Automate monitoring and alerting to improve efficiency, security, and reliability of cloud infrastructure
• Investigate and resolve production incidents, and provide support to ensure customer success
• Utilize the Dynatrace platform to monitor and optimize system performance and user experience.

Qualifications

Minimum Qualifications

• Must be a US Citizen
• Computer Science Degree or related field and 2 plus years of experience in software engineering

Preferred Qualifications

• AWS Certifications
• Effective communication, problem-solving, and critical thinking skills
• Proficient in at least one Hyperscaler (e.g., AWS, Azure, or GCP)
• Eager to work on high scale, highly secure systems
• Experience with scripting and/or programming languages such as Go, C, Shell, Python, or Java
• Familiarity with Unix and Windows technologies, including DNS, SMTP, SSO, and Active Directory
• Knowledgeable about SAML in the use of SSO applications
• Enthusiastic and proactive attitude, ideally with experience working with Kubernetes
• Experience working in highly regulated environments

Additional Information

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All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.