Senior Solutions Engineer

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

Job Description

Our growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale, many of the Senior Solutions Engineers design and develop valuable solutions either during our engagements or innovating significant ways to support the delivery of our engagements.

The solutions we build are many times shared and used by many of our growing list of enterprise accounts. As we continue to grow, solutions such as our regularly expanding online Elevate portal or custom solutions that help maximize the use of the Dynatrace platform for our clients often need continued development support and assistance as our user base and engagement offerings expand. The team consists of extremely strong technical talent, yet we are always exposed to new challenges for technical growth, daily communication with peers as well as customers.      

This Job is a full-time role within the ESA team to first assist customers in solutioning complex integrations, second, assisting the Enterprise Solutions Architect team with key delivery tasks, presentations, diagrams, data analytics or hands on integrations, and third to contribute to the adoption of the new Elevate portal that not only serves up the ESA content to our engagements but will also serve up and manage content for the rest of the Dynatrace Services Organization.

As a team member it is expected to be exposed to a vast number of technologies, teams and techniques throughout some of the top organizations in the world. Our team members find this job incredibly engaging, very demanding at times but extremely rewarding. Given the commitment to the role and your personal growth, there are career paths to becoming a Solution Architect and potential of Senior Solution Architect.

While the Senior Solutions Engineers on the team are expected to refine and grow their skills and responsibilities in development, DevOps, Business Intelligence, cloud, security and infrastructure, log analytics, and various other aspects of the Dynatrace Platform.

Qualifications

Minimum Requirements

• Bachelor’s Degree required or equivalent experience accepted in lieu of degree
• 3+ years of experience using Dynatrace or managing Observability solutions.

Preferred Requirements:

• Prior experience with log analytics with products such as Splunk, ElasticSearch, Dynatrace, etc.
• Ability to Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications
• Experience in frontend and / or backend programing languages
• 1+ industry certification (AWS / Azure / GCP / Kubernetes / Ansible etc..)
• An Active Dynatrace Certification
• Understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings
• Strong skills in diagraming and articulating designs and solutions
• Strong analytic, organization, presentation, customer service and facilitation skills.
• Ability to gather customer requirements and translate those requirements into short- and long-term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment
• A general understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud
• Solid understanding of Network and Software Security Models, protocols, certificates, etc.
• A general understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• A general understanding of a Containers and Container orchestration products i.e. Kubernetes, OpenShift, docker
• Outstanding communicator and writing skills with the ability to consult and lead multi-day meetings to assess technologies and processes
• An understanding of deploying Application and/or Infrastructure Monitoring & Observability
• Experience in both Linux and Windows OS
• A general understanding of solutions using Chef, Puppet, Ansible, Terraform, Jenkins, and similar products

Additional Information

• Dynatrace is a leader in unified observability and security. 

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 

• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

DOE, annual salary of $109K - $136K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.