Lead Solutions Engineer, Japan

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

This role will be based in Tokyo, Japan.

Are you a world class Solution Engineer? Do you love to blend strong interpersonal skills and customer's challenge-solving abilities with a passion for cutting-edge technology? Are you passionate and enthusiastic about making customers successful and never hesitate to challenge the status quo.? No problem, Dynatrace has a history of making technical pioneers like you into high-powered SE’s.

Imagine being able to do the best work you’ve ever done as a Solution Engineer for a high growth, well run and financially stable technology company that is continually identified as one of the best and most innovative technology companies.

We are looking for a Tokyo-based Lead Solution Engineer with a strong background in applications and infrastructure stacks who can collaborate with customers to sell observability and AIOps solutions, driving significant revenue growth. You will deeply understand the customer's IT business strategy, IT applications/operations, and organization, while also formulating sales strategies and proposing how Dynatrace solutions can be beneficial. And, you will lead or assist in demonstrating how Dynatrace solutions can be utilized through Proof of Concept (PoC).
Additionally, you will share your knowledge, experience to our team to create strong SE team and customers to lead their DX and IT modanization.

Responsibility

• Together with the Sales team you will be selling the fastest growing Observability/AIOps platform using state-of-the-art sales and marketing techniques.
• You will be responsible for driving and growing Dynatrace business by owning and executing the Technical Sales cycle.
• You will provide technical expertise through solution presentations, product demonstrations, proposal and supporting technical evaluations (POVs). You will help qualify and close business opportunities with customers and partners.
• You will advise and lead customers on how matters related to observability, AIOps, digital experience, business analytics, and log analysis can benefit their IT strategy and operations, as well as how they fit into their overall IT environment/operation process/business etc.
• You will connect Dynatrace technology to business value and assist or lead the sales and customers in building their business cases.
• You will closely work together with the Center of Excellence team, Technical Support team and the Customer Success Team.
• You will present Dynatrace's vision and solutions to our customers C-suite executives and work closely with them to become trusted advisor.

Qualifications

• 5-10 years as a Solutions Engineer (preferred), Implementation Consultant, Solution Architect or Software Developer with experience leading projects and/or working with customers.
• Part of the project management team and have experience in system integration and IT operations at an Systems Integrator company (Preferrred) .
• Proposal or presentaion/work closly with a customer CxO, management level as a trusted adviser.
• Experience of organizing projects and coaching, mentering and leading members.
• Strong technical background, accountability and sales/customer orientation.
• Experience with Observability, Cloud Infrastructure, Cloud Native Architecture and Kubernetes etc.
• Hands-on experience working with programming languages including Java, .NET, PHP, Node.js, Golang, Python etc.
• Open to travel to customer sites.

Additional Information

• Dynatrace is a market share leader & a 13x magic quadrant leader 
• Invest heavily in the product side of things – huge global investment in R&D
• Dynatrace is trusted by over half of Fortune’s Top 10 
• Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.   
• Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology