Technical Lead

Location: IND - HR - NOIDA

Time Type: Full time

Job Description

Job Description:

As a Technical Lead,
You will be the primary technical executor delivering insurance workflow solutions on FSO. You will lead development, manage code migration and release cycles, drive automation through Flow Designer and Playbooks, and mentor junior developers — all within a practice building custom insurance applications spanning claims processing, billing integration, policy servicing, AI document processing, and compliance automation.
This role requires a seasoned professional with deep development experience, strong understanding of platform upgrade cycles, and proven ability to review, refactor, and migrate code into stable production environments. You will also guide teams through technical best practices, platform governance, and continuous improvement efforts.
________________________________________
Key Responsibilities
• Support the design, development, and implementation of scalable solutions aligned with client requirements and platform best practices.
• Review and refactor submitted code, ensuring quality, performance, and maintainability across modules and custom applications.
• Manage the end-to-end migration of code and configurations from development to production environments.
• Participate in platform upgrades, patching, and release activities, ensuring minimal disruption and optimal performance.
• Collaborate with architects, administrators, and business analysts to define requirements and implement solutions using native tools.
• Drive automation through Flow Designer, Playbooks, and Automated Test Framework (ATF).
• Ensure adherence to coding standards, security guidelines, and compliance requirements.
• Mentor and guide junior developers, promoting a culture of technical excellence.
• Support continuous improvement initiatives across development, testing, and deployment processes.
________________________________________
Required Skills & Experience
• 8–10 years of overall experience in design, development, and implementation.
• Certified Application Developer (CAD) certification is required.
• Strong hands-on experience with architecture, scripting (JavaScript/Glide), and system design.
• Proven track record of migrating applications from development to production and supporting platform releases, and version management.
• Demonstrated ability to analyze, refactor, and modernize legacy codebases.
________________________________________
Must-Have Knowledge or Micro-Certification in at least one of the following areas:
• Customer Service Management (CSM) (Must Have)
• Playbooks
• Flow Designer
• UI Builder
• Now Assist / AI
• Platform Analytics
• Predictive Intelligence
• Service Portal
• Catalog Items
• Automated Test Framework (ATF)
________________________________________
Preferred Qualifications
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Experience with Agile or DevOps methodologies for delivery.
• Familiarity with CI/CD pipelines and source control (e.g., Git, Jenkins).
• Strong analytical, communication, and leadership skills.
• Ability to work collaboratively with distributed teams across time zones.
FSO experience is strongly preferred. We will consider candidates with equivalent depth in:
• BPM platform developers: Strong process orchestration, case management, and integration depth that maps well to Flow Designer and FSO.
• Insurance platform developers: Deep insurance workflow knowledge from enterprise platforms, with willingness to upskill on .
• Full-stack developers with BPM exposure: React/Angular front-end plus back-end API/integration experience in financial services or insurance.
Insurance domain knowledge — claims lifecycle, policy administration, billing, compliance — is a significant differentiator. Business process optimization experience is a plus.
________________________________________
Nice to have skills & experience
• Experience with intelligent document processing or AI document classification integrated within workflows.
• Familiarity with insurance compliance requirements: state DOI regulations, OFAC, AML, escheatment.
• Knowledge of Now Assist and Generative AI capabilities within .
Experience in multi-instance, multi-tenant environments.
________________________________________
Work Environment & Expectations
• Work Schedule: Monday to Friday, standard business hours.
• May require occasional support during critical upgrades or production releases.
• Opportunity to collaborate with global DXC teams across architecture, delivery, and support functions

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.