ServiceNow Senior Technical Consultant

Location: HUN - BU - BUDAPEST

Time Type: Full time

Job Description

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. 

Project description:

•    Responsible for development and integration of IT or IT-enabled services and solutions for external clients for their business needs including technology, service delivery and commercial aspects. 
•    Serves as a technical expert on development, and implementation requirements to address business needs. 
•    Possesses analytical and problem-solving skills as well as a strong understanding of the capabilities that DXC and partners provide. 
•    Responsible for documenting the solution and governing it internally for its deliverability.

Responsibilities:

•    To support our growth, we are looking for a ServiceNow Senior Technical Consultant, who can straddle both business requirements and technology implementations to deliver ITSM, CMDB, ITOM solutions for Switzerland, DACH region and Hungary. 
•    Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of ServiceNow platform. 
•    Implement complex integrations between ServiceNow and external systems, whether on cloud or on-premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc. 
•    Produce technical documentation

Mandatory skills:

•    At least 3 years of experience with ServiceNow (preferably on implementation projects) 
•    3 years' experience in consulting external customers 
•    Certificates in ServiceNow (CSA or CAD) 

Technical Skills: 

•    Thorough knowledge of CMDB concepts and databases 

•    Excellent scripting skills in JavaScript 

•    Experience with Agile Methodologies, tools 

•    Understanding of CSDM model 

•    Solid knowledge of Asset Management concepts and their relationship to CMDB

•    Ability to create high-level solution concepts, architectural overviews, and deliver professional presentations to stakeholders

Personal skills and qualities: 

•    Must have experience dealing with technical end-users in a service-oriented role. 
•    Highly focused on customer satisfaction. 
•    Ability to switch between multiple tasks/projects/contexts. 
•    Ability to work without direct supervision.
•    Strong interpersonal communication skills 
•    Fluent in English and Hungarian

Nice-to-have skills:

•    University degree in ’Engineering’ 
•    English fluency required; German language skills are an advantage
•    Experience with web services (SOAP and REST) 

 DXC is a leading Fortune 500 IT services leader, with $17.7 billion in revenue and over 130,000 colleagues around the world. At DXC, we harness innovation to help planes fly, financial markets function and businesses move at the speed of digital commerce. We serve much of the Fortune 500 and have an over 60-year track record of delivering and modernizing the world’s most mission-critical IT systems. DXC’s “people-first” strategy is core to our company, and our colleagues are our greatest asset. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.