Dynatrace Implementation Engineer (Hybrid - "Fixed Term")

Location: MEX - DIF - MEXICO CITY

Time Type: Full time

Job Description

Job Description:

About DXC:

DXC Technology helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architecture, and ensuring security and scalability across public, private, and hybrid clouds.

The world’s largest companies and public sector organizations trust DXC to deliver services that drive new levels of performance, competitiveness, and customer experience across their IT environments.

About the role:

As a Dynatrace Implementation Engineer, you will focus on the hands‑on deployment, configuration, and operation of Dynatrace monitoring solutions. You will work closely with customers and internal teams to deliver reliable observability, troubleshoot performance issues, and ensure Dynatrace is implemented following best practices.

What you will do:

• Deploy, configure, and maintain Dynatrace monitoring solutions across development, test, and production environments
• Work with application, infrastructure, and operations teams to gather monitoring requirements
• Set up monitoring for applications, services, and infrastructure components
• Create and maintain dashboards, alerts, and reports to provide system visibility
• Troubleshoot Dynatrace-related issues and support root cause analysis
• Integrate Dynatrace with existing tools, platforms, and systems
• Optimize monitoring configurations for performance and efficiency
• Document configurations, processes, and troubleshooting procedures
• Deliver training sessions and demos for internal teams and customers
• Support ongoing improvements and adoption of Dynatrace capabilities

Who you are:

• Proven experience deploying and managing Dynatrace in a professional or enterprise environment
• Strong background in application performance monitoring (APM) and observability
• Experience working with cloud platforms (AWS, Azure, or GCP)
• Basic to intermediate knowledge of containers and orchestration (Docker, Kubernetes)
• Understanding of IT infrastructure, networking, and application development processes
• Strong analytical and troubleshooting skills
• Good communication and collaboration abilities
• Experience working with distributed or remote technical teams
• A bachelor’s degree in computer science, Information Technology, or equivalent practical experience
• Ability to collaborate with distributed and remote teams

Nice to Have

• Scripting experience (Python, Shell, or similar)
• Dynatrace certifications (Associate and/or Professional)
• Experience supporting large-scale or global environments
• Exposure to customer-facing or stakeholder-facing activities
• On-call or production support experience

Work environment:

• This is a fixed-term contract position.
• This role follows a hybrid work model.
• Work schedule: Monday to Friday, from 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM.

Why DXC? / Life at DXC:

DXC is a preferred employer with strong values, promoting a culture of inclusion, belonging, and corporate responsibility. We are dedicated to inspiring and caring for our people while fostering a culture of continuous learning, diversity, and inclusion.

At DXC, ethics and corporate citizenship matter. This is a place where bright people seize opportunities to grow their careers while helping customers achieve success through technology.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.