Staff Site Reliability Engineer

About This Job

We are seeking an experienced and highly technical Staff Site Reliability Engineer (SRE) to join our Reliability Engineering team. As a Staff SRE, you will be the technical lead on the team in developing and implementing innovative solutions to ensure the reliability, scalability, and performance of our critical systems. This is a highly impactful role, where you will help shape our SRE strategy, mentor team members, and drive significant improvements to our infrastructure and operations. You will work closely with cross-functional teams to design, build, and maintain systems that deliver exceptional user experiences and improve the uptime and availability of the company’s products and services.

What You'll Do...

• Lead SRE Strategy: Define the overall technical direction and strategy for SRE at Dutchie, aligning with business goals and ensuring the highest levels of system reliability and stability.
• Technical Leadership: Mentor and guide other engineers on best practices, emerging technologies, and industry trends, fostering a culture of continuous learning and improvement.
• Project Execution: Drive the execution of key SRE projects, ensuring timely delivery, quality, and alignment with business objectives.
• Operational Excellence: Collaborate with development and product teams to optimize system performance, reliability, and scalability.
• Incident Management: Troubleshoot and resolve complex issues in production environments. Lead the resolution of critical incidents, conduct post-incident reviews, identify trends and implement preventative measures to minimize future disruptions.
• Automation: Champion automation initiatives to streamline processes, reduce manual toil, and improve operational efficiency.
• Performance Optimization: Continuously monitor system capacity and performance, identify bottlenecks, and implement optimization strategies to maximize efficiency and resource utilization.
• Collaboration: Partner with stakeholders across the organization to understand their needs, communicate SRE initiatives, and foster a collaborative environment.
• Mentorship: Provide technical guidance and mentorship to junior SREs, helping them develop their skills and grow professionally.
• Maximize Observability: Drive successful adoption and use of observability tools (Datadog) and logging (Splunk) across the organization. Implement and manage monitoring, alerting and logging systems to ensure early detection of issues.
• Business Continuity: Lead the design and implementation of disaster recovery and business continuity plans.
• Support: Participate in on-call rotation to ensure 24/7 availability of our systems and services.

What You Bring...

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10+ years of experience as a Site Reliability Engineer or a related role with a proven track record.
• Strong expertise in cloud platforms (e.g., AWS, Azure, GCP) and container orchestration (e.g., Kubernetes).
• Strong technical expertise and leadership skills
• Proficient in scripting and automation using languages such as Python, Shell, or Go.
• Solid understanding of networking, security, and infrastructure-as-code principles.
• Experience with observability tools such as Datadog and logging solutions such as Splunk.
• Proven track record of successfully leading incident response efforts and conducting post-mortems.
• Experience in enabling application teams to enhance observability and reliability of their services.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Excellent problem-solving and troubleshooting skills.

It's a bonus if you...

• Master's degree in Computer Science, Computer Engineering, or a related field
• Experience with containerization technologies (e.g., Docker, Kubernetes)
• Experience with Infrastructure as Code (IaC) tools (e.g., Pulumi, Terraform, CloudFormation)
• Experience with agile development methodologies (e.g., Scrum, Kanban)
• Relevant industry certifications (e.g., CKAD)

You’ll Get…

We are targeting a starting salary of $190,000 based on the intended level for this role. There may be flexibility on individual compensation packages based candidate skill set, experience, qualifications and other position-related factors.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days

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