Technical Program Manager, Systems (R-19560)

Team: Technology

Location: Jacksonville - Florida - United States

Commitment: Employee: Full Time

Workplace Type: onsite

Key Responsibilities:

• Establish program governance frameworks, success metrics, and KPIs aligned to business outcomes.
• Drive prioritization and sequencing of initiatives across the Corporate Finance Systems portfolio.
• Oversee delivery of multiple interdependent projects within the program portfolio. 
• Proactively manage program-level risks, issues, and escalation frameworks.
• Ensure consistent execution using Agile, Hybrid, or Waterfall methodologies as appropriate. 
• Provide executive-level reporting, insights, and recommendations.
• Act as a bridge between technical teams and business stakeholders.
• Ensure integrated delivery across platforms and tools
• Lead forums such as steering committees, program reviews, and governance boards.
• Manage program budgets, forecasts, and resource planning.
• Track and report on program ROI, value realization, and risk reduction outcomes.

Skills and/or Certifications:

• Minimum 12 years managing end-to-end project delivery across multiple initiatives. 
• Proven experience leading large-scale, cross-functional programs.
• Experience managing programs spanning multiple teams, systems, and geographies.
• Ability to manage complex timelines, dependencies, and resource allocation.
• Program-level coordination across interconnected projects.
• Ability to lead cross-functional teams without direct authority.
• Expertise in program governance, portfolio management, and prioritization.
• Strong experience with tools (Jira, Confluence, , portfolio tools).
• Experience communicating with senior stakeholders.
• Ability to deliver executive-level reporting 
• Strong problem-solving and decision-making skills.
• Ability to drive accountability across teams.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do.
• Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. 
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. 
• Where applicable, fluency in English and languages relevant to the working market. 

Education:

• Bachelor's degree in Computer Science or related technical discipline or Business Management with comparable technical experience.