Director, Network Engineering (R-16934)

Key Responsibilities:

• Work across all levels of the business, with emphasis on providing expert cloud network infrastructure support to IT management and users, with a focus on AWS and GCP.
• Set technical solutions for new products that use our network security infrastructure or cloud-based connectivity models.
• Deploy and manage a consolidated internal and external DNS infrastructure and strategy.
• Define, measure, and analyze key metrics to assess overall effectiveness of LAN/WAN network performance, capacity, cloud quotas and associated monitoring.
• Manage cloud network implementations, configuration, and routing changes, and performs equipment upgrades. Adhere to and support change, incident, and problem management ITIL processes.
• Proactively identify, recommend, and champion emerging technologies, monitoring solutions, and processes that will enhance the end user experience that can be supported by Technology.
• Effectively communicate and interact with internal users, vendors, and customers. Use problem management techniques to solve difficult technical problems.
• Manage staff in day-to-day roles of operations & incident management. Work with the Incident Director to monitor workload of staff.

• Bachelor’s degree in computer science/engineering or related disciplines, and 7+ years of experience in related areas of Network Engineering.
• Expert knowledge of implementing enterprise level cloud architecture with a focus on network design and implementation. AWS & GCP with a focus on GCP.  Should have some networking certifications including CCNA, CCNP, etc.
• Expert knowledge of DNS infrastructures, network infrastructures, networking protocols, standards and associated configurations, VPN access, Firewalls, Proxies and other security appliances and solutions.
• Must be able to demonstrate thorough knowledge of Cisco routers, switches, HSRP, GLBP, VSS, multi VRF, BGP, MPLS, OSPF, TCP/IP, DNS, NTP, SNMP, Cisco wireless (WLC & ISE), Windows Networking.
• Experience with deployment and management of Amazon Web Services (AWS) VPCs and Direct Connects & GCP VPCs at an Enterprise level.
• Experience with high level programing languages such as Python or Java or familiarity with Infrastructure as code specifically Terraform.
• Experience with using Ansible to automate network configuration standardization.
• Understand the NOC role and functionality and the ability to manage day to day incidents and problem resolutions.
• Experience in implementing proactive network management and monitoring solutions.
• Strong knowledge of business environment, network and security infrastructures and supported services.
• Strong problem management skills, including the ability to identify and assess risks and determine corrective actions; and the leadership ability to create vision, scope and plan future network and security infrastructure requirements.
• Experience with managing multiple vendors, reviews of new features, and negotiation skills; and the ability to lead network associated deliverables and provide technical leadership and cross training to less experienced engineers.
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.