Data Center Engineer

Location: Dallas, TX, United States

Are you ready to make an impact at DTCC?  

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets.  We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.  We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits 
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). 

The impact you will have in this role:

Being a member of the IT Data Center Strategy & Operations team (DCS&O) you will take complete ownership of our Data Center Complex.  This job focuses on managing DTCC’s datacenters and data bunkers.  You will provide for the oversight of installation, maintenance and operation of the physical hardware infrastructure and software that supports our business.  You will need to understand fiber and copper infrastructure, physical rack and stack of IT hardware, and configuration of the hardware environment.  You will be responsible for managing and overseeing this environment's expansion in support of critical corporate work. 

The Data Center Strategy & Operations team provides support to network, storage, compute, and application development teams who deploy their environments into the Data Center Complex.  We are committed to driving service excellence, identifying cost savings, proactively managing / mitigating IT risks and enhancing value from IT hardware and the Data Center locations. 

The Data Center Engineer will support the Data Center Strategy & Operations (DCS&O) leadership team on all internal and cross department programs with key collaborators (Procurement, Finance, IT, Third-Party Risk, etc.). You will assist in developing and maintaining all program/project plans, presentations, training materials and reporting. 

A prime candidate is upbeat, proactive, can multitask and work autonomously to support multiple teams and initiatives. 

Your Primary Responsibilities:

• Provide for the oversight of installation, maintenance and operation of the physical hardware infrastructure which supports our critical applications within the datacenters and other critical processing areas at all DTCC locations. Systems include fiber and copper infrastructure and physical rack and stack of IT hardware.
• Provide for the oversight and installation of network circuits, software and hardware infrastructure platforms that are used to provide resiliency.  This includes storage replication, virtualization, orchestration, and network tools. 
• Provide consulting services for Data Center Operations as it pertains to the physical space within the data center. 
• Provide project planning, oversight, and technical review of outside consultants’ work. Manage activities of key consultants to meet the demands of IT.
• Participate in technical reviews and evaluations of potential DTCC partners and service providers where expertise in physical plant and infrastructure is required.
• Coordinate all physical data center access and vendor escort activities.
• Provides decommissioning of retired IT assets and proper coordination of hard drive disposal.
• Perform testing and commissioning for new facilities and critical systems.
• Status reporting and presentations 
• Identify and manage critical paths while tracking risk, issues, and customer concerns. 
• Support the execution of spend management and cost analysis.
• Mitigate risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.

**NOTE:  The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Minimum of 4 years of related experience managing installations and vendors at a Financial Data Center 
• Bachelor's degree preferred or equivalent experience. 

Talents Needed for Success:

• Familiarity supporting a service catalog to clients across IT teams using ServiceNow. 
• Knowledge of ITIL aspects inclusive of Service Now (SNOW) change, incident, and problem management.
• Knowledgeable of fiber and copper infrastructure supporting physical data center environments
• Familiar with data center deployments inclusive of mainframe, distributed, and network equipment 

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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