Infrastructure Software Engineer, Release Systems

Location: Remote - Mexico

Department: Engineering Productivity & Efficiency (Sub Team)

Role Description

As an Infrastructure Engineer on the Release Systems team, your role will be crucial in shaping and building the systems that enable Dropbox product teams to efficiently build, release, and deliver applications to customers. From streamlining deployment workflows to ensuring reliable, consistent delivery at scale, you’ll be at the forefront of strengthening the release infrastructure that powers Dropbox products used by millions of people around the world.

Collaborating closely with product and engineering teams across the organization, you’ll leverage your expertise to improve the end-to-end update and installation experience, reduce complexity in release workflows, and help developers move from development to production with greater speed and confidence. Your contributions will directly impact the quality, reliability, and overall experience of Dropbox products, while enabling faster iteration and more rapid delivery of customer value.

Join us in redefining the future of software delivery at Dropbox, where your passion for building scalable, reliable systems will empower teams across the company and drive meaningful impact on a global scale.

Responsibilities

• Support the migration of existing products to a modern updater platform that leverages the latest updater technologies and tooling, ensuring a smooth transition from legacy systems.
• Drive the adoption of efficient, scalable, and maintainable update and installation workflows to improve release reliability and operational efficiency.
• Partner closely with product and engineering teams to support the build, packaging, and release of new applications.
• Provide guidance on release readiness and best practices, and assist with troubleshooting build and deployment issues.
• Ensure releases meet established quality, reliability, and customer experience standards.
• Enable seamless transitions from development to customer availability, contributing to faster time to market and improved product delivery.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 5+ years of professional software development experience
• Proven track record constructing and managing expansive, multi-threaded, geographically dispersed backend systems
• Proficient in programming and debugging across a range of languages such as Python, Go, C/C++, or Java
• Proficiency with operating system internals, filesystems, databases, networks, and compilers.
• Proven track record of defining & delivering well-scoped milestones/projects
• Ability to independently define right solutions for ambiguous, open-ended problems

Preferred Qualifications

• Familiarity with Semaphores and Mutexes
• Experience with distributed systems
• Experience with client/server systems