Senior Content Developer

About the role

As a Senior Content Developer at Dremio, you will be joining a team of dedicated and passionate individuals guiding our Data Lakehouse customers to success. You should be customer-focused and enjoy working with subject matter experts in various roles. You should be an expert builder who is comfortable working in a dynamic and fast-paced environment, and have a roll-up-your-sleeves, entrepreneurial spirit. To succeed in this role, you should have a technical background in data engineering, data science, and/or business analytics. As a Sr. Content Developer you will be responsible for developing both technical documentation (docs.dremio.com) and educational programming (university.dremio.com).

What you'll be doing

• Dremio Docs
  • Collaborating closely with Product Managers, UX / UI designers and engineers to create technical documentation for product features and functionality
  • Develop locally in markdown and push to a private documentation repository while also serving as a reviewer in the private documentation repository
  • Own the authoring, review process, quality and feedback loop for documentation areas that are assigned through Jira Sprints or formally through product persona assignment
  • Proof read and copy edit documentation that is submitted by Dremio Product Group peers and other contributors to the Dremio Documentation. (ex: PM and Eng)
• Dremio University
  • Collaborating closely with Product Managers, UX / UI designers and engineers to create courses in DremioU that feature videos, reading, knowledge validation and hands-on exercises
  • Build course content within LearnWorlds (Dremio’s Learning Management System) 
  • Build out hands-on experiences that can be done self-service or delivered by Professional Services
  • Own the review process, quality and feedback loop for other teams that are developing education in DremioU either for customers or other audiences (partners or employees for example)

What we're looking for

• 5+ years of experience as a content developer for Cloud Based Data Solutions including:
  • Learning how to use the product for the purposes of research and development
  • Using GitHub (via CLI) to manage branches and push documentation updates to the repository
  • Using JIRA for request, task and writing management as well as review process
  • Writing technical documentation and educational content (courses, guides, how-tos, etc)
  • Creating step-by-step instructions and experiences guiding users through common workflows
  • Writing about Big Data, Cloud and distributed systems while using SQL syntax and commands

Bonus points if you have

• Docusaraus experience 
• Using CLI and API clients to learn about REST APIs 
• Helped mentor junior developers on building education content

Return to Office Philosophy

Workplace Wednesdays - to break down silos, build relationships and improve cross-team communication, Gnarlies who live within a 1-hour commuting distance (one-way) to a Dremio office come to the office. Lunch catering / meal credits provided in the office and local socials align to Workplace Wednesdays. In general, Dremio will remain a hybrid work environment. We will not be implementing a 100% (5 days a week) return to office policy for all roles.

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