Occupational Violence and Aggression Program Manager

Location: Adelaide, SA, Australia

We currently have an opportunity for an Occupational Violence & Aggression (OVA) Program Manager. Join our H&S hub and play a key role in leading, coordinating and continuously evolving the OVA Program to strengthen workforce safety, preparedness and organisational resilience. Reporting to the General Manager - Zero Harm, you'll translate strategy into a prioritised portfolio of initiatives and help deliver high-quality outcomes that support our essential services.

 

What You'll Do

This role offers a broad scope, with key responsibilities including:

• Own and maintain the Health & Education OVA Program and roadmap, translating strategy into prioritised initiatives, implementation plans and measurable benefits.

• Lead OVA governance forums, chair the steering committee, and prepare clear executive papers, recommendations and quarterly reports.

• Use operational, safety, security and customer information to prioritise risks, develop business cases and maintain the improvement and innovation pipeline.

• Coordinate OVA initiatives across contracts and functions, working with healthcare, clinical, customer, security, Zero Harm, People & Culture and Learning & Development stakeholders.

• Strengthen workforce readiness and psychological risk management through risk assessments, wellbeing monitoring, post-incident support frameworks and continuous improvement.

 

What You'll Bring

• Experience leading enterprise-wide or portfolio-wide programs, combining strategic leadership with end-to-end program delivery.

• Experience in healthcare or a related sector, with strong executive stakeholder engagement and the ability to develop business cases and governance frameworks.

• Strong program leadership, governance, risk management and delivery capability, with the ability to convert strategy into practical initiatives and measurable outcomes.

• Commercial awareness, sound judgement and highly effective communication, influencing, reporting and stakeholder management skills.

• Tertiary qualifications and relevant certifications in health, security, safety, program or project management, business, healthcare, crisis or change management are desirable.

 

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

 

Why Downer?

Downer plans, creates and sustains essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

 

What It Means to Belong at Downer

We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.

• With 30% of vacancies filled internally, you will find real opportunities to advance your career.

• Perks@Downer, including healthcare discounts and savings on retail and car purchases.

• Employee Assistance Program, providing professional support for you and your family when you need it most.

 

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

 

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

 

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know. We're here to help you put your best foot forward.

About Us

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities. We currently have an opportunity for an Occupational Violence & Aggression (OVA) Program Manager.