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dLocal

Payment Optimization Lead

Montevideo Buenos Aires
SQL Python R Machine Learning
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Description

Payment Optimization - APM Lead

Team: Customer Success

Location: Montevideo, Buenos Aires, Sao Paulo

Commitment: Full Time

Workplace Type: hybrid

Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 
 
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the Opportunity?

We are looking for a strategic and experienced Data Analyst Lead who is eager to drive significant impact in our Product and Payments domain. If you have a passion for solving complex, high-stakes business problems, leading data analysis initiatives, and being the key source of strategic insights for Product teams, we encourage you to apply!

In this lead role, you'll be responsible for spearheading product-focused data analytics across different payment flows. You’ll be designing and executing a scalable, continuous optimization strategy to maximize payment conversion rates and drive product success.

What will I be doing?

  • Deeply understand how our customers such as Amazon, Spotify, Booking, or Uber are using Dlocal to process payments, specifically focusing on product performance and user experience data.

  • Act as a leader during the ramp-up of new customers, by conducting advanced analysis of transaction information and proactively identifying key product and process improvements. This involves examining millions of data points, recognizing complex failure patterns, and translating findings into product requirements.

  • Design, coordinate, and lead A/B tests and experimentation to continuously improve key performance indicators (KPIs) and validate product hypotheses.

  • Work closely and be the strategic data partner for our Product, Machine Learning, Operations, APM vertical, and Customer Success teams, providing the core insights needed to develop new, high-impact product solutions focused on APMs.

  • Mentor and guide analysts on best practices for data extraction, analysis, and visualization.

What skills do I need?

  • Analytically driven with extensive experience manipulating large data sets in SQL or equivalent, and translating complex data into clear, actionable, product-focused insights.

  • 2+ years of experience in product and payments analytics, including experience in a leadership, senior, or mentoring capacity.

  • Extensive experience and passion for defining metrics and creating compelling dashboard visualizations to track product health and business impact.

  • Highly skilled at writing optimized SQL to query relational databases; strong proficiency in R or Python for advanced statistical analysis is a plus.

  • Strong communication and presentation skills, with the ability to influence technical and non-technical stakeholders (English is a must).

  • Degree in a quantitative field (e.g., Statistics, Economics, Math, Sciences, Engineering, Data Science)

What do we offer?
 
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
 
Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.
 
 
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
 
Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!
dLocal
dLocal

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