Sr Content Distribution Engineer

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On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Disney’s Media Engineering organization is responsible for the development and advancement of all streaming media technology and architecture, CDN strategies and management, video players and playback engineering, video formats and standards, core media platforms and media software engineering. Media Engineering is an organization within the Disney Entertainment and ESPN

Technology group supporting the Disney+, Hulu, ESPN+, and Star+ streaming applications. We sit at the intersection between entertainment, sports, and technology and seek to connect viewers with the stories they love, while driving the streaming industry forward with consumer-first innovation. Working with the latest in streaming video, web serving and caching technologies, you will have the opportunity to be part of a team looking to constantly deliver best in class performance to our millions of subscribers worldwide.

The Distribution Engineering team is looking for a Senior Content Distribution Engineer specializing in caching technology, distributed networking, and operational experience in CDN edge services to maintain CDN configurations for all CDNs in the Disney Distribution Mesh.

Responsibilities:

• Configure and manage CDN configurations in the Disney Distribution Mesh

• Actively manage OpenCache deployments with ISPs globally

• Actively review performance metrics across our caching infrastructure for improvements (in concert with operations and performance management teams)

• Review capacity and ensure alignment with global distribution strategy

• Oversee Day-to-Day operations of Disney Distribution Mesh

• Participate in tooling development to integrate 3rd party CDNs into unified control plane

• Operational Management Contact for CDN support – actively managing incidents via communication with CDN support teams

• Identifying areas for caching configuration tuning and adjustment

• Work to solve caching issues in concert with our operations and engineering organizations

• Provide consultation on caching solutions to internal stakeholders

• Provide senior tier-3 on call evaluation, escalation and support

Basic Qualifications:

• BS/BA required

• Minimum of 5 years of experience managing caching solutions, preferably in a Content Distribution Network environment

• Experience in Content Distribution Network operations environments

• Expert knowledge of CDN Provider architectures and configurations

• Understanding of streaming video protocols (HLS) and how it interacts with caching

• Ability to perform Network Troubleshooting

• Knowledge of video players and impact on cache logic

• Knowledge of following o HTTP/DNS/Internet Architecture o Caching (Varnish) o Web Serving (NGINX, HAProxy) o Cloud Technologies (AWS, GCP) o Scripting Languages (Python, et al) o Security Protocols (SSL Certificates, TLS) o Configuration Management (Ansible, AWX)

• Effective communication, written and verbal

• Passion for troubleshooting and debugging

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