Software Engineer II, Platform Engineering (US)

NOTE: This role is fully remote, but candidates must reside within the PST or MST time zones

Company Overview

Discuss stands as an all-in-one qualitative research platform, driving next gen human centricity. We believe in the transformative impact of truly listening, understanding, and valuing customers' experiences, recognizing their critical role in fostering empathy. Trusted by the leading Market Insights, CX, and UX professionals worldwide, Discuss goes beyond data points, delivering in-depth insights in real time and transforming consumer relationships.

Our rapid growth and innovative AI-driven roadmap have positioned us as industry leaders, recognized by G2 for our speed and creativity in scaling qualitative research.

At Discuss, we are a team of curious, collaborative, and empathetic professionals dedicated to tackling fun, challenging problems. We offer the freedom to grow, lead, and innovate within an environment that values independence, flexibility, and personal and professional development.

Our core values aren't just a set of words we put on a wall—they're what we do and how we work together every day:

• Empathize: We put empathy at the forefront of our actions, seeking to deeply understand and consider other perspectives in our approach toward our customers, our work, and each other.
• Out Innovate: We don’t just innovate; we out-innovate. We constantly seek smarter, faster, and genuinely mind-blowing ways to achieve excellence in all that we do.
• Collaborate: We thrive on teamwork. By sharing perspectives and collaborating, we create ideas and solutions that we couldn’t achieve alone.
• Excel: Great isn’t good enough for us. We strive for true excellence in everything we do, holding ourselves and each other accountable with compassion and support.
• Obsess: Our unwavering focus is on our customers. We work tirelessly to solve their problems, both the ones they know and the ones they haven’t anticipated, providing an unparalleled customer experience.

Who We’re Looking For

We’re seeking a self-driven and collaborative Software Engineer II to join our Platform Engineering team. You thrive at building robust backend systems, solving async data processing challenges, and designing scalable architectures. With expertise in backend services, APIs, and cloud platforms, you ensure high performance and reliability. As part of a team responsible for foundational infrastructure and services, you’ll play a key role in shaping the infrastructure that powers our product. Curiosity, motivation, and the ability to drive progress independently will set you up for success in this role.

What You’ll Do With Us

• Design and Develop: Build and maintain backend services, APIs, and internal tools that serve as the technical foundation for our core product
• Solve Complex Problems: Create and optimize asynchronous data processing pipelines to handle AI-powered processing of audio, video, and text.
• Lead Projects: Own the full software development lifecycle, from technical design and implementation to deployment and maintenance, ensuring the timely delivery.
• Strategy: Work closely with engineering leadership to understand organizational needs, help prioritize projects, and contribute to the overall platform strategy.
• Optimize Infrastructure: Leverage tools like TypeScript, Node.js, SQL, Terraform, Docker, and AWS to build efficient and scalable systems.
• Migrate Legacy Systems: Help migrate legacy PHP services to modern technologies, ensuring smooth transitions while maintaining high service quality.
• Ensure Quality: Uphold quality standards through code reviews, tests, and best practices, ensuring reliable and maintainable code.

What You Bring

• 3-5 years of experience building backend systems or web-based software applications, with a focus on scalability and maintainability.
• Proficiency in backend technologies such as TypeScript, Node.js, SQL, and cloud platforms like AWS.
• A track record of owning large technical projects, driving them from design to deployment and ongoing maintenance.
• Solid understanding of asynchronous data processing and data pipelines.
• Experience designing and implementing APIs and services for internal or external clients.
• Strong commitment to best practices in coding, including testing, performance optimization, and security.
• Excellent communication and collaboration skills, with a delivery-focused mindset to meet deadlines and achieve team goals.
• Experience shaping software architecture to ensure performance, scalability, and reliability.

Why You Should Work Here

• We're working in a really hot space and expect to see significant growth over the coming months and years
• We’re as obsessed with our employees as we are our customers, and it shows
• We have 100% employer paid healthcare for our employees, unlimited vacation, and a 401k with employer match, as well as other benefits
• We operate in startup mode and we get things done
• As a part of our team, you’ll be able to clearly see the impact of your work and have a significant voice in decision-making processes
• We are culturally diverse and geographically dispersed around the world