Lead Process Program Manager

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

Responsible for planning and overseeing small-to-medium or assisting with large/complex product initiatives from inception to implementation while ensuring necessary functionality and flexibility aligned with the company's long term objectives. Orchestrates workflows across teams and complex portfolios in a matrixed operating model. Partners with product and platform leads to develop the business case, scope the work, and ensure alignment on vision and strategy.



[(Note: Recruiter may add language that is specific to the position as needed.)]

How You'll Do It

• Responsible for creating and overseeing processes related to the Ops Regulation.
• Manage data for ongoing reviews and works with Compliance on customer communication and tracking.
• Would be responsible for the cleanup and documentation of existing partners to ensure they are meeting the new standards defined in the Ops Regulation.
• Leads small-to-medium programs or help support large/complex programs. Organizes and enables collaboration and partnership across cross-functional teams, with internal and external partners, executes on architecture & product driven initiatives. Drives or assists in communications on strategic initiatives to help drive consensus, achieve clarity and solve business problems. Provide oversight & process guidance for activities.
• Facilitate and drive decisions from key stakeholders around financials, scope, risks
  and dependencies.
• Partner with product leads and platform leads to develop the business case and
  ensure alignment on vision and strategy.
• Provides leadership and guidance to teams/business units where there is no clear
  organizational ownership yet defined or where products/technology is not yet
  institutionalized or adopted.
• Drives or assists research and/or brainstorming sessions; helps promote a culture
  of innovation within the department. Translates ideas and concepts into an
  executable projects.
• Utilize project management standards and best practices to lead workstreams within assigned programs, as needed.
  
   

Qualifications You'll Need

The Basics

• Bachelors degree in Business Administration and Management
• 4+ years Program or Project Management, or related experience
• In lieu of education 6+ years Program or Project Management, or related experience

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Bonus Points If You Have

• Other: PgMP or PMP

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.